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Location
In office (Hyderabad)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 19, 2026. Side scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Side is a Tokyo games services company that provides quality assurance, localisation and audio production for the industry. Formerly known as Pole To Win, it operates studios across Asia, Europe and the Americas for major publishers. The company handles testing and player support at very large scale.

We are looking for a Site Reliability Engineer to work with the wider engineering team to implement, maintain, and support backend server and micro-services infrastructure for studio titles across various technology stacks. In this role, you will develop and maintain automation tools for development, testing, operations, and IT infrastructure.

This role will help provide 24/7 on-call support for production outages via PagerDuty, whilst collaborating closely with cross-disciplinary stakeholders to communicate impacts and status. You will play a key role in defining and establishing development, testing, release, and support processes for SRE operations.

Other key responsibilities include:

  • Monitor lifecycle processes to ensure adherence, and iterate on processes to minimize workflow

times.

  • Design, develop, and advocate for automated processes wherever possible.
  • Identify and deploy cybersecurity measures through continuous vulnerability assessment and risk

management.

  • Manage incident responses and perform thorough root cause analysis.
  • Monitor and measure customer experience metrics and key performance indicators (KPIs).
  • Design, implement, and maintain scalable CI/CD pipelines to streamline deployment processes

and improve release velocity

Requirements

Technical Stack requirements:

  • Cloud Platforms: AWS, GCP
  • Containerization & Orchestration: Docker, Kubernetes, Rancher, EKS, ECS, GKE, Elastic Beanstalk, Google App Engine
  • Infrastructure as Code (IaC): Terraform, AWS CloudFormation, GCP Cloud Deployment Manager, Ansible
  • Monitoring & Observability: Prometheus, Datadog, Alert Manager, Thanos, AWS CloudWatch
  • CI/CD: GitLab CI/CD, Jenkins
  • Scripting/Programming: Groovy, Python, Golang
  • Version Control: Perforce, GitLab, Subversion
  • Operating Systems: Ubuntu, CentOS, MacOS, Amazon Linux, RedHat

Required Qualifications:

  • Demonstrate excellent troubleshooting skills in systems infrastructure engineering.

Desired Experience:

  • Experience supporting build workloads running on On-Prem VMWare based virtual machines.
  • Experience supporting Mobile App or Mobile Gaming build workloads involving platforms such as

Unity, Unreal Engine, Xcode, Android Studio, and Fastlane.

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