Service Order Execution Engineer

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"

Location: Mumbai / Thane

Organization: Siemens Limited: Smart Infrastructure - Electrification & Automation - Customer Service

Mode of employment: Full time only

Job Title: Service Order Execution Engineer

What are my responsibilities?

Order handover from acquisition team as per standard processes

Collection of site inputs. If required visit the site for collection of mechanical dimensions, understanding of electrical schematics and protection requirements from the customer.

Implementation of collected inputs for finalization of drawings and documents.

Preparation of GA, FV, MSLD, Wiring drawings in line with input received from acquisition team, order requirements / specifications / order contract documents and customer site requirements

Knowledge of Testing of MV products and Numerical relays

Clear understanding of customer requirement with effective communication with all the order stakeholders and submission of drawings to customer as per contract, PO & specifications in consideration with available costs

Follow up with the client for approval on submitted drawings / documents.

Plan the order for manufacturing in line with contractual delivery and approvals (milestones)

Knowledge of Contract management and commercial concepts(LC, ABG,, PBG etc..)

Create pool from the different internal stake holders including Design, VCB Team, Procurement Team, BA Team & drive them to get the task completed on time.

Alignment with manufacturing team for deliveries. Coordinate with client for inspections and get the formal inspection clearances with the help of quality team

Responsible for change and claim management and maintain / exceed profitability of an order.

Sends regular / periodical progress updates to the customers / management and as & when required

Apply and get the delivery extensions wherever required.

Good communication and conflict management skills.

Negotiations with vendors for bought out equipment’s wherever required. Technical evaluation of vendors. Alignment with procurement team for final selection of vendor.

Arranges dispatch clearance from customer & co-ordinates with the factory for dispatch.

Coordinate changes with internal teams. Monitor various order milestones for smooth and timely completion of the order as per contractual requirement.

Monitoring of Purchase Order Status / manufacturing update at supplier end and progress of Post Order Documentation.

Monitor and follow-up on vendor activities, highlight potential delays. To ensure that corrective actions are taken to minimize/manage the delays/damages.

Co-ordinate with FS team for site deployment and arrange to get the FAC (Final Acceptance certificate) from the customer

Important qualities we seek are a positive ‘can-do’ attitude, a pro-activeness, “thinking out of the box” with a broad horizon, an aptitude for hard work.

Cross functional collaboration and effective customer management skills are necessary.

Have clear written and oral communication skills.

Be innovative, creative and professional at all the times.

What do I need to qualify for this job?

B.E./B. Tech in Electrical Engineering

Minimum 10 to 12 years’ relevant experience in Service / Testing / Order Management.

Basic proficiency in Medium & Low Voltage products / Systems / Retrofits / Relays & Protection Systems

Familiar with Manufacturing Processes/Material Standards, measuring and test equipment’s

Good communication skills & Customer orientation.

Good working knowledge of MS Office software’s like MS word, MS Excel & Power point.

"WE DON'T NEED SUPERHEROES, JUST SUPER MINDS!

WE’VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU?

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers"