Key Account Manager - OEM
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Job Summary
Manages strategic relationships with OEM customers to drive profitable growth and long-term partnerships. Collaborates with clients to co-develop lighting solutions, align technology roadmaps, and ensure Signify’s components and systems are integrated into their products. Coordinates cross-functional teams to deliver superior customer experience and achieve revenue and margin objectives.
Key Areas of Responsibility
- Develops and maintains strong partnerships with key OEM clients to ensure customer satisfaction, loyalty, and profitable growth.
- Delivers sales, revenue, and margin objectives across assigned accounts or region.
- Maintains an in-depth understanding of OEM customer strategies, product portfolios, and market positioning to identify co-development opportunities.
- Defines and executes account strategies and joint business plans aligned with Signify’s business priorities and technology roadmap.
- Promotes Signify’s component, driver, and connected system offerings, ensuring design-in and adoption in OEM customer products.
- Identifies new business opportunities within existing accounts and across customer ecosystems to expand design wins and market share.
- Leads joint planning sessions to define account milestones, growth objectives, and innovation initiatives.
- Collaborates with Product Management and Marketing to tailor offerings and influence future product development based on customer insights.
- Drives continuous improvement by gathering client feedback and implementing actions to enhance efficiency, collaboration, and customer value.
- Maintains up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics. Provides accurate information to ensure proper forecasting and product availability. Reports sales performance and account progress regularly.
- Anticipate competitor movements, detect trends in the market and share within the team to establish the right countermeasures.
- Fast adaptation and out of the box thinking to design new strategies that allow the company to achieve the defined goals and reach the targets and forecast.
Critical Experiences
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field, providing foundational knowledge in sales strategies and client relationship management.
- Minimum 5 years of experience in key account management or sales roles within the OEM sector, demonstrating proven success in managing client relationships and driving revenue growth.
- No specific licenses required; however, certifications in sales management or account management are advantageous but not mandatory.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.