Enterprise Apps Support Analyst

Signode · Industrial Machinery · Packaging & Labeling · 2 months ago
Closed
This job closed on Nov 2, 2026 It was open for 57 days. Signode has 31 other roles open.
31 roles at Signode 163 Support roles in Spain 2,272 remote Support roles
Salary
≈ $32k – $87k per year (Estimated)
Location
Remote (EMEA)
Seniority
Senior · 5+ years exp
Visa
Sponsors visas in United Kingdom; no register of this country names it

Removed from the employer's board on Nov 2, 2026. First seen by Alion on Sep 6, 2026. Signode scores B on the Alion truth index.

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Signode

Signode is a manufacturer of transit and end-of-line packaging systems, including plastic and steel strapping, stretch and hooding systems, protective packaging, case packaging and warehouse automation, headquartered in Tampa, Florida. It operates as the transit packaging division of Crown Holdings and owns brands such as Strapex, serving metals, paper, food, beverage, logistics and other industries through subsidiaries across Europe, India, China and Australia. It hires technical and inside sales staff, customer service representatives, field service planners, electrical and systems engineers, IT security analysts and internal audit staff.
signode.fi · HQ: Tampa, United States · Industrial Machinery · Packaging & Labeling · 5000+ employees

Summary

Signode, the Transit Packaging division of Crown Holdings, Inc., is seeking an Enterprise Apps Support Analyst based in the EMEA region. This role involves supporting end users in utilizing enterprise software programs efficiently to meet business objectives.

Please note that we are seeking candidates with functional expertise in enterprise applications rather than purely technical backgrounds.

Essential Functions

  • Field incoming incidents and problems from end-users

  • Fulfill end-user service requests for enterprise applications

  • Record and document problem-solving processes

  • Communicate application problems to key stakeholders

  • Test fixes and ensure problem resolution

  • Maintain and enhance performance of enterprise software

  • Identify and learn enterprise software applications

  • Coordinate departmental training needs

  • Support testing of new software applications

Position Qualifications

  • Bachelor’s Degree in Computer Science or related field

  • Minimum of 5 years of IT experience

  • Experience with ERP systems, preferably Microsoft Dynamics 365

Skills

  • In-depth knowledge of enterprise applications

  • Strong understanding of Microsoft Dynamics modules

  • Ability to prioritize tasks in high-pressure environments

  • Excellent problem-solving and analytical skills

  • Effective communication and interpersonal abilities

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