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Service Engineer

Signode • English • 3 months ago
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Salary
$25k – $32k per year
Location
In office (Si Racha)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Jul 6, 2026. Signode scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Signode

Signode is a manufacturer of transit and end-of-line packaging systems, including plastic and steel strapping, stretch and hooding systems, protective packaging, case packaging and warehouse automation, headquartered in Tampa, Florida. It operates as the transit packaging division of Crown Holdings and owns brands such as Strapex, serving metals, paper, food, beverage, logistics and other industries through subsidiaries across Europe, India, China and Australia. It hires technical and inside sales staff, customer service representatives, field service planners, electrical and systems engineers, IT security analysts and internal audit staff.
signode.fi • HQ: Tampa, United States • 5000+ employees

  • Provide high level technical support to Thailand & SEA customers (as and when required).

  • Installation, Commissioning & Customer Training.

  • To attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools.

  • Identify and implement upgradation/ retrofit opportunity.

  • Work on long-term relationships with the customer through annual reliability service contracts.

  • Generate Target revenue.

  • Collect feedback from customers & share it with the department concerned.

  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.

  • Performs other duties as necessary or assign by Immediate Superior.

Requirements

Qualification & Certification (if applicable)

Bachelor’s degree in electrical engineering, mechatronics engineering or related field.

Experience

  • Total experience : 3 to 5 years

  • Experience in working with special purpose/packaging/pharma/industrial machine installation, commissioning and sales support.

  • Ability to read and understand schematics, wiring diagrams, layouts, and other related specifications.

  • Familiar with PLC/Drive systems.

Computer Skills

Proficient in MS Office

Communication & Language Proficiency

  • Strong written and verbal communication skills in English

  • Ability to communicate articulately and efficiently with others

Core Competencies/Skill/Any other attribute relevant to the role

  • Good interpersonal skills

  • Possesses drive and initiative to complete the tasks efficiently.

  • Able to work both independently and as a team player.

  • Excellent written and oral communication (English & Local Language).

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