Operations Lead

What You Bring

Operational leadership mindset: You confidently guide daily priorities, support staff, and keep the site running smoothly and efficiently.

Strong analytical and organizational skills: You review worklists and reports, monitor performance trends, and use data to identify gaps and improve workflows.

Calm under pressure: You manage competing operational demands while maintaining focus on patient flow, accuracy, and service quality.

Detail and compliance focus: You ensure accuracy in exam status tracking, documentation, payment collection workflows, and adherence to HIPAA and regulatory standards.

Hands-on coaching approach: You provide real-time support, guidance, and issue resolution while helping staff stay aligned and accountable.

Continuous improvement mindset: You identify inefficiencies, recommend solutions, and support process improvements in collaboration with leadership.

What You’ll Gain

High-impact leadership role: Your work directly improves patient flow, access to care, and overall site performance, ensuring patients receive timely, efficient, and compassionate care when they need it most.

Hands-on operational experience: Lead daily execution across scheduling, capacity management, front office operations, and workflow optimization.

Collaborative environment: Partner with technologists, front office staff, providers, and leadership teams who are committed to shared success.

Growth opportunity: Build expertise in healthcare operations, radiology workflows, and multi-modality imaging environments.

Visibility and influence: Play a key role in identifying operational improvements and helping shape site-level performance outcomes.

You’re a Strong Fit If You Have

• High school diploma or equivalent required
• Associate’s or bachelor’s degree in healthcare administration, business, or related field preferred
• 3+ years of experience in radiology, imaging, or healthcare operations
• Experience with radiology systems such as EXA, RIS, and EMR preferred
• Prior lead, senior, or informal supervisory experience strongly preferred
• Strong understanding of patient flow, scheduling, and front office operations
• Experience with TOS workflows, insurance coordination, and operational reporting preferred
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong communication, problem-solving, and decision-making skills
• Detail-oriented with strong accountability and follow-through

Benefits

Your health, happiness and future matters!

At SimonMed, we offer:

• We believe in preventative care for everyone including our team - SimonMed provides free, whole-body scans to each member
• Competitive wages
• Medical, dental, and vision insurance
• 401(k) eligibility
• Pet Insurance
• Paid holidays
• PTO
• Sick Time