Full Stack Developer

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Based in Macquarie Park, Sydney, join a newly established team building the technology that helps protect Australians from scam activity. As a Full Stack Developer, you'll play a key role in developing and enhancing the Scams Workbench platform, an application used by analysts to detect, investigate and action scam events in real time.

We are open to applicants from Melbourne for this position.

Working across frontend development, backend services and platform integrations, you'll build scalable solutions that directly contribute to protecting Optus customers from emerging threats.

What You’ll Do

• Build and enhance the Scams Workbench application, delivering an intuitive and high-performing experience for scam analysts.
• Design and develop frontend components and workflows that enable efficient investigation and management of scam events.
• Build and maintain backend services and APIs that connect application features to data, machine learning outputs and detection engines.
• Develop secure, scalable and reliable application functionality that supports a high-volume production environment.
• Partner with analysts and business stakeholders to understand requirements and continuously improve the user experience.
• Build and maintain CI/CD pipelines, automated testing frameworks and deployment processes that support efficient releases.
• Monitor application performance, troubleshoot issues and implement enhancements to improve platform reliability and scalability.
• Collaborate closely with Data Engineers, ML Ops Engineers and security teams to deliver integrated solutions across the scams platform.

What You Bring

• 3+ years of experience as a Full Stack Developer, Software Engineer or similar role delivering modern web applications.
• Strong experience developing backend services using Python and API frameworks.
• Experience building responsive and user-friendly frontend applications using modern development frameworks.
• Strong understanding of REST APIs, application integration patterns and software engineering best practices.
• Experience with CI/CD, automated testing and source control in a production development environment.
• Knowledge of application performance optimisation, monitoring and troubleshooting techniques.
• Ability to balance technical excellence with practical business outcomes in a fast-paced environment.
• Strong communication and stakeholder engagement skills with the ability to collaborate across technical and non-technical teams.

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 - in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.