IT Ops & Process Improvement Executive

SIRCLO • E-commerce Platforms • Microsoft Excel • 2 days ago
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Salary
≈ $49k – $146k per year (Estimated)
Location
In office (South Tangerang)
Seniority
Junior · 1+ year exp
Employment
Full-Time

First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match

SIRCLO

SIRCLO is an Indonesian e-commerce enabler providing storefront technology and brand channel management. It helps consumer brands sell through marketplaces and their own online stores. The company merged with the social commerce platform Orami.
sirclo.com • HQ: Tangerang, Indonesia • E-commerce Platforms • 51-200 employees • Est. 2013
Backed by Saratoga

Responsibilities

  • Monitor daily system operations and proactively raise any issues that arise.
  • Support issue handling, troubleshooting, and coordination with Tech or Ops.
  • Conduct field visits and deliver user training (including out-of-town training).
  • Assist in implementing new features, processes, or workflows.
  • Prepare and update SOPs and supporting documentation.
  • Perform data checks and light RCA for recurring issues.

Requirements


  • Min Diploma (D3) or Bachelor’s in IT, Information Systems, Logistics, or related field.
  •  1–2 years of experience in IT support or warehouse operations.
  •  Strong Excel skills (VLOOKUP, SUMIF, Pivot).
  •  Strong problem-solving and communication skills.
  •  Strong operational understanding and willingness to learn systems quickly.
  •  Good communication skills and the ability to conduct training.
  •  Able to work onsite and adapt to dynamic warehouse environments.


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