Product Design Manager

Link to process walkthrough: https://www.loom.com/share/1928763b2b514bea9fc916488daa7e81

Thanks for stopping by and learning more about this role at Sitemate!

We’d love to hear from you

Brief overview of this role:

The Product Design Manager is a hybrid ownership role responsible for product outcomes end-to-end - from early concept and UX exploration through to delivery, release, and production performance.

At Sitemate, Product Design Managers combine UX/UI design expertise with product ownership and delivery management. You’ll work in small, high-trust teams alongside engineers to define problems, design solutions, shape requirements, plan delivery, and take responsibility for what ships - including how it performs once live.

Design, product, and delivery are not separate disciplines here; they are one integrated role. We believe the future of product teams - especially in an AI-accelerated world - belongs to builders who can own all three.

Employment:

• Full-time

• Based: Melbourne, Australia or Sydney, Australia

• Remuneration (Including Super): AUD $60,000 - $150,000 pending your experience

About Sitemate:

Sitemate builds best-in-class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster.

Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day.

We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone.

Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries.

Life at Sitemate

At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.

We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51.

How We Work

• Transparency: Monthly All-Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a “Life Story” from one team member - building genuine connection and understanding across our global team.

• High Velocity: We use best-in-class, integrated systems to eliminate manual work and give you the information you need to make fast, high-quality decisions.

• Drive: You’ll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests.

• Autonomy: We focus on outcomes, not hours. You’ll have flexibility to manage your day, with no time monitoring or unnecessary meetings.

• Collaboration: You’ll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day.

What We Offer

• Competitive, performance-based remuneration

• Equity options - own a piece of what you’re helping to build

• 20 days paid annual leave, plus sick, carer’s, and compassionate leave

• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)

• Learning & Development - professional growth budget and transparent career plans

• Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources

• Laptop and home office setup budget

• Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year

• Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions

• Melbourne office perks - micro-roasted coffee bar, on-site parking & bike storage, wellness & mothers rooms, opposite Southern Cross station

Equal Opportunity

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Learn More About Sitemate

Podcasts

• 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture

• 2023: CMO Lance Hodgson - on accelerating your career

• 2022: CTO Tim Bray - on building quality features that solve real customer problems

Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate

⭐ Read what our customers say: G2 Crowd, Trust Radius

Team Offsites: 2022, 2023, 2024, 2025

Day-to-Day

Design & Product Scoping

• Preparing high-level concept designs for internal review and customer validation

• Conducting customer research when required

• Preparing detailed UX flows and high-fidelity UI designs

• Creating information architecture (IA) diagrams

• Defining and reviewing feature scope and acceptance criteria

Delivery & Engineering Collaboration

• Working closely with engineers and peers to plan, prioritise, and deliver work

• Reviewing completed engineering work

Production Ownership & Monitoring

• Monitoring released features and reporting on usage metrics

• Identifying and raising UX gaps, quality issues, and edge cases

• Monitoring production support issues and triaging fixes

Collaboration & Communication

• Maintaining regular collaboration with product/design leadership

• Communicating clearly in writing (Slack, Confluence, Jira)

Challenges

• Breadth of ownership - This is not a pure design or pure product management role. You will move between design, product scoping, delivery coordination, and production support within the same day. If you're looking to specialise in a single discipline, this role won't be the right fit.

• Pace - We move very quickly. You'll need to be excited to learn fast and ship frequently, not wait for perfect conditions.

• Owning the outcome, not just the output - You're responsible for what gets built, not just the designs you hand over. If something ships with unclear UX, missed edge cases, or bugs that trace back to insufficient scoping, that's your problem to own and fix.

• Support and triage are part of the job - Monitoring production, triaging issues raised by customer support, and ensuring quality post-release is core to this role, not a distraction from it.

• Strong culture and operating standards - We have a strong culture based on core values and standard operating procedures. You may need to unlearn a few things from previous experience.

Who This Role is For

• Product minded people who enjoy owning product outcomes end-to-end

• Designers who want deeper accountability and delivery ownership

• Product thinkers who are comfortable moving between UX, scoping, and execution

• Individuals energised by pace and shipping

Who This Role isNotFor

• People who only want to design and are not interested in delivery or product ownership

• Designers who prefer handing off work rather than owning outcomes through to production

• Individuals who want clearly separated roles without cross-functional accountability

Skills & Tools

Must Have:

• Strong ownership mindset with accountability for outcomes

• Experience leading product delivery end-to-end (Product Owner or similar)

• Proactive in experimenting with AI tools to drive efficiency

• Proficient in Figma, including UI libraries and design systems

• Strong UX/UI fundamentals with a user-centred approach

• Experience designing web and/or mobile applications

• Excellent written and verbal communication

• Comfortable with ambiguity and pragmatic trade-offs

• Strong visual design skills and attention to detail

Nice to Have:

• SaaS product experience

• Working knowledge of HTML/CSS

Essential Tools:

• Figma

• Jira

• Confluence

• Slack

• Mixpanel (or other product analytics tools)

Bonus Tools:

• Figma Make

• Claude Code

PLEASE Note:

• We do not use recruitment partners or services, so please save your time and don't reach out