Technical Program Manager

Oversee Technical Aspects of Projects/Programs:

• Deliver executive-level technical reports.
• Develop and maintain technical roadmaps.
• Track and report performance metrics.
• Create issue and risk management plans.

Align Internal and External Stakeholders:

• Act as the primary point of contact for clients and partners.
• Ensure technical roadmaps align with client and partner objectives.
• Build and sustain strong relationships with stakeholders.

Manage Technical Execution:

• Ensure execution is aligned with defined roadmaps.
• Monitor and report on performance metrics.
• Address technical risks and issues proactively.

Requirements

• Bachelor’s or Master’s in IT, Computer Science, Engineering, or a related field.
• In-depth understanding of system architecture (e.g., eCommerce systems, API integration, payment gateways, security protocols, and databases).
• 10+ years of experience in technical or project management roles, preferably in eCommerce or consumer-facing applications.
• Proven track record of managing large-scale, complex projects in a global environment.
• Strong hands-on experience with technical and project teams.
• Excellent communication, interpersonal, and stakeholder management skills.
• Collaborative mindset and adaptability.
• Ability to generate innovative ideas for applying AI in company workflows and products, along with leading and training team members on essential AI skills and knowledge.

Benefits

At SmartOSC, we offer the best to your values:

• Attractive salary package
• Salary review twice a year
• Flexible working hour
• Working in One of the largest digital transformation agencies - A professional English environment
• Firm’s Certified Qualifications Sponsorship for career development
• Annual company trip inside or outside Vietnam
• Free entertainment parties: Birthday party, Sum-up Party, Year-End Party, etc. 

Note: By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfil the above purposes or to comply with applicable legal obligations. Where permitted by applicable law, you may submit a written request for the deletion of your personal data.