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Salary
$34k – $47k per year
Location
In office (Jeffersonville)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Sep 29, 2026. Smuggs Operations Company scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Four season family vacation experiences unlike any other! Voted #1 overall ski resort in the East, learn why we're America's Family Resort!

Love sharing your passion for winter fun and mountain life? So do we!

Join the team that helps guests kick off their best days on the mountain! As a Winter Adventure Coordinator, you’ll be part of the front-line magic, helping families plan unforgettable winter memories, whether it’s choosing the perfect Ski & Ride School program, finding the right lift ticket or pass, or guiding them to fun beyond the slopes.

What You'll Do:

  • Assist guests in planning their Smuggs vacation by booking ski & snowboard lessons, lift tickets, season passes, and off-mountain winter activities like snowshoeing or tubing.
  • Provide local insights and insider tips-whether it’s your favorite blue run, where to grab the best hot chocolate, or how to make the most of a snowy afternoon.
  • Offer a concierge-style experience, creating personalized vacation plans for guests of all ages and experience levels.
  • Support both on-site guests and those planning upcoming vacations or day trips.
  • Collaborate closely with Guest Services and other resort departments to ensure smooth communication and a seamless guest experience.

What We're Looking For:

  • A friendly, enthusiastic communicator with a positive, can-do attitude
  • Someone who thrives in a fast-paced, guest-focused environment
  • Strong computer and multitasking skills
  • A love for winter mountain life and enthusiasm for skiing, snowboarding, and snow-based fun (skiing and riding skills not required)Passion for delivering exceptional guest service to families from all backgrounds

Schedule & Availability:

This is a full-time, seasonal position with potential for year-round employment depending on candidate fit and business needs.

Weekend and holiday availability is required, after all, those are some of the most exciting days to be part of the Smuggs magic!

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