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Location
In office (Malaysia)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match
Soft Space is a Malaysian fintech that pioneered mobile point of sale and tap to phone payment acceptance. Its white label technology is licensed by banks and payment providers in many countries. The company is one of Malaysia's most internationally deployed payment technology firms.

Job Summary

The Treasury & Settlement Operations Executive / Manager is responsible for managing the company’s daily settlement flows, liquidity position, bank balances and operational treasury controls.

The role will ensure that all funds expected from banks, payment schemes and processing partners are received, reconciled and settled accurately and on time. The successful candidate will work closely with Finance, Operations, Product and Technology teams to investigate settlement discrepancies, manage funding requirements and strengthen controls over client and company funds.

Key Responsibilities

1) Settlement Operations

  • Manage daily settlement activities across acquiring, issuing, wallet, and other payment channels.
  • Reconcile expected settlement inflows against actual funds received and investigate discrepancies promptly.
  • Monitor failed, delayed, withheld, or outstanding settlements, including reserves, chargebacks, and other deductions.
  • Work with internal teams, banks, payment schemes, and processing partners to resolve settlement breaks and support new settlement arrangements.

2) Treasury and Liquidity Management

  • Prepare and monitor the company’s daily cash and liquidity position, including short-term funding requirements.
  • Coordinate prefunding, interbank transfers, and movement of funds across operational and settlement accounts.
  • Monitor account balances, liquidity exposure, foreign currency requirements, and segregation of company and restricted funds.

3) Reconciliation and Controls

  • Perform and review daily bank-to-system, processor-to-bank, and settlement ledger reconciliations.
  • Ensure reconciling items are investigated and resolved within agreed timelines, with complete supporting documentation and audit trails.
  • Maintain strong treasury controls and support improvements in reconciliation automation, exception reporting, and operational processes.

4) Reporting and Stakeholder Management

  • Prepare daily treasury and settlement reporting covering inflows, outflows, outstanding items, bank balances, liquidity, and key operational risks.
  • Escalate material settlement discrepancies, funding shortfalls, and operational incidents promptly.
  • Provide management with analysis of settlement trends, cash utilisation, banking costs, and operational exposures.

Requirements

  • Bachelor’s degree in Finance, Accounting, Banking, Business Administration, or a related discipline.
  • 3-5 years of relevant experience in treasury, settlement operations, banking operations, payment operations, or reconciliation.
  • Experience in fintech, payments, acquiring, e-wallets, banking, or payment processing is strongly preferred.
  • Good understanding of settlement cycles, bank reconciliation, prefunding, merchant settlements, and liquidity management.
  • Strong numerical, analytical, and problem-solving skills.
  • Strong Microsoft Excel skills; exposure to treasury systems, reconciliation platforms, banking portals, SQL, or data visualisation tools is an advantage.
  • High attention to detail and the ability to work accurately under daily settlement deadlines.
  • Strong ownership, integrity, and accountability when handling company and client funds.

Preferred Attributes

  • Hands-on and comfortable working with detailed transaction-level, settlement, and banking data.
  • Prior experience managing multi-channel settlement or treasury operations within payments or fintech.
  • Familiarity with acquiring, issuing, wallet, merchant settlement, and safeguarding arrangements.
  • Experience supporting treasury or reconciliation automation and exception-management initiatives.
  • Comfortable analysing liquidity trends, banking costs, settlement exposures, and operational risks.
  • Able to work cross-functionally with Finance, Operations, Product, Technology, and external financial partners.
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