Customer Support Specialist
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Location
In office (Peru)
Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 20, 2026.
Overview
Company
Impact
Profile match
Headquartered in Yerevan, Armenia, SoftConstruct is a global technology conglomerate and innovation ecosystem specializing in advanced digital solutions across diverse industries. The company builds and incubates prominent brands spanning iGaming, sports data, Web3, and artificial intelligence, including well-known labels such as BetConstruct, FeedConstruct, and Fasttoken. Supported by thousands of employees across international branch offices, it delivers scalable IT infrastructure, turnkey software, and real-time digital services to enterprise clients worldwide.
Acerca de la Empresa
En la empresa BetConstruct, estamos en la búsqueda de un Agente de Customer Support (atención al cliente/ ), para la oficina de Perú.
Acerca del Puesto
Agente de Customer Support (atención al cliente) para la oficina de Perú, encargado de recepcionar y atender chats en vivo, transferir dudas a otros departamentos, informar resoluciones a los clientes y realizar seguimiento de consultas para garantizar la resolución completa de los casos.
Responsabilidades
- Recepcionar y atender chats en vivo sobre dudas, consultas y preguntas.
- Transferir correctamente las dudas a los otros departamentos de la empresa e informar la resolución de los mismos a los clientes.
- Realizar el seguimiento de las consultas para garantizar la resolución completa de los casos.
Calificaciones
- Estudiantes/egresados técnicos o universitarios de cualquier carrera.
Habilidades Requeridas
- Manejo del idioma portugués a nivel intermedio.
- Experiencia en atención al cliente (no excluyente).
- Disponibilidad para trabajar en turnos rotativos.
- Disponibilidad para trabajar 100% presencial.
Habilidades Deseadas
- Experiencia previa en atención al cliente.
Rango de Pago y Paquete de Compensación
- Sueldo competitivo del mercado.
Ofrecemos
- Capacitación pagada.
- Todos los beneficios de ley.
- Bono de movilidad.
- 2 días de descanso a la semana.
- Beneficios corporativos.
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