UI Designer Sr

Softtek • Spanish: C1 • Information Technology • Software • 13 days ago
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Salary
≈ $51k – $128k per year (Estimated)
Location
In office (Mexico)
Seniority
Senior

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Sep 28, 2026. Softtek scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Softtek

Softtek is a Mexican information technology services company founded in Monterrey in 1982 that coined the term nearshore to describe delivering technology services to the United States from Latin America. It provides application development and maintenance, enterprise application implementation on SAP and other platforms, cloud and infrastructure management, digital engineering, quality assurance and business process services to clients across the Americas, Europe and Asia. Headquartered in Monterrey and privately held, it operates delivery centres across Mexico, Brazil, Argentina, Spain, India and China and is one of the largest technology services firms based in Latin America.
softtek.com • HQ: Monterrey, Mexico • Managed IT Services (MSP) • Enterprise Apps Implementation Partners • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1982
Tech stack of Softtek

Service Designer Sr

Propósito del Rol

Diseñar la experiencia end-to-end de los servicios digitales: Mapear el ecosistema, detectar fricciones y definir la solución antes de que entre a diseño de producto

Responsabilidades Clave

- Ejecutar discoveries completos: encuadre del problema, investigación, síntesis y propuesta de solución

- Construir journey maps, service blueprints y mapas de ecosistema por producto

- Facilitar workshops de co-creación con negocio, tecnología y usuarios

- Definir el modelo de servicio y los puntos de contacto digitales y humanos

- Entregar al frente de Diseño requerimientos de experiencia claros y priorizados

- Medir el desempeño del servicio y proponer iteraciones

Perfil requerido

- 4+ años en service design, diseño estratégico o UX con foco en Discovery

- Portafolio con blueprints, journeys y soluciones implementadas

- Facilitación de sesiones con equipos multidisciplinarios

- Pensamiento sistemático y comodidad con la ambigüedad

- Figma / FigJam y herramientas de síntesis

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