Payroll Specialist - USA

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve-including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary: We are seeking a dedicated Payroll Specialist to support the accurate and timely processing of payroll. This role involves managing employee payroll changes, resolving discrepancies, and ensuring compliance with payroll regulations. The Payroll Specialist will also collaborate with various departments to provide payroll support and drive process improvements.

Responsibilities:

• Support end-to-end payroll processing accurately and on time.
• Review payroll inputs and reports and assist with resolving discrepancies.
• Process employee payroll changes, including new hires, terminations, compensation changes, bonuses, and other payroll adjustments.
• Support time and attendance activities, including reviewing timecard errors and required corrections.
• Maintain accurate payroll records and documentation in accordance with company policies.
• Manage payroll inbox requests and respond to employee payroll inquiries.
• Assist with payroll tax and compliance-related activities.
• Support year-end payroll activities, including employee and employer tax documents.
• Assist with payroll reconciliations and other regular payroll activities.
• Prepare standard and ad hoc payroll reports using ADP Workforce Now.
• Support payroll-related audits, including 401(k) and Workers’ Compensation audits.
• Assist with payroll reconciliations and research payroll discrepancies.
• Support payroll process improvements, documentation, and standardization.
• Participate in payroll projects and other assigned activities.
• Work closely with Finance and other internal teams to ensure accurate payroll information.
• Respond to employee payroll questions in a timely and professional manner.
• Coordinate with payroll vendors and internal stakeholders as required.
• Escalate complex payroll issues to the appropriate Payroll Lead or Manager.

Required skills:

• Bachelor’s degree or equivalent relevant work experience.
• 4-6 years of payroll experience, preferably supporting multi-state US payroll.
• Working knowledge of federal, state, and local payroll requirements.
• Experience with ADP Workforce Now preferred.
• Good analytical and problem-solving skills with strong attention to detail.
• Ability to prioritize multiple tasks and meet payroll deadlines.
• Good written and verbal communication skills.
• Ability to handle sensitive and confidential payroll information appropriately.
• Global payroll exposure is a plus.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice