Billing Analyst (Gauteng)

Job Brief

• Execute and monitor Mobility billing processes in accordance with approved procedures and controls.
• Support end-to-end invoice generation and billing validation activities.
• Validate pricing, billing inputs and supporting revenue data prior to billing execution.
• Manage direct debit administration activities, including setup, maintenance, monitoring and reconciliation.
• Monitor direct debit collections and investigate rejected, reversed or failed transactions.
• Resolve direct debit exceptions and coordinate corrective actions with internal stakeholders and customers.
• Perform direct debit rejection postings and associated reconciliations.
• Investigate revenue and billing discrepancies and ensure timely resolution.
• Monitor billing interfaces and identify processing issues impacting revenue accuracy.
• Perform revenue reconciliations and validate billing outputs against source data.
• Support balance sheet account reconciliations relating to Mobility revenue and collections.
• Manage stakeholder queries relating to billing, direct debits and revenue transactions.
• Support dealer and customer account reviews where billing or collection discrepancies occur.
• Assist with dispute management activities relating to billing and revenue processes.
• Ensure adherence to internal controls, governance requirements and approval workflows.
• Contribute to KPI reporting and performance monitoring relating to billing accuracy and collection effectiveness.
• Support audit requests, controls testing and compliance reviews.
• Participate in process improvement initiatives to improve revenue accuracy and collection performance.
• Act as a Super User and SME for Mobility billing and direct debit processes.
• Support transition activities, KT initiatives and continuous improvement projects within the Revenue function.

Requirements
Qualification and years of experience required

• Bachelor’s Degree in Finance, Accounting, Business Management or equivalent qualification.
• 1-3 years’ experience within Billing, Revenue Accounting, Accounts Receivable or Finance Operations.
• Experience managing recurring billing, direct debit collections or customer revenue processes.
• Experience working with reconciliations, billing controls and revenue reporting.
• Experience with SAP or major ERP systems.
• Experience in the Oil & Gas, Energy or Manufacturing Industries
• Multinational experience preferred
• Shared Services environment experience preferred

Core Competencies and Attributes

• Attention to detail
• Analytical, Innovative Thinking and Problem Solving
• Time Management, Planning and Organizing
• Accountability and Dependability
• Ethics and Integrity
• Communication and Teamwork
• Planning & Organising
• Strong interpersonal skills
• Ability to multi-task and prioritize effectively
• Strong ability to work with a cross functional team
• Superior stakeholder service