Sales Engineer (Nordics)

The Field Sales Engineer is a pre-sales engineering role providing technical expertise in sales engagements. They will develop sales strategies for customer accounts and actively manage multiple concurrent PoC’s to drive enterprise-wide deployments of Sophos products and services.

Focus:

~Revised customer segmentation to 101-1 000 Mid-Market, Enterprise 1001+, and/or Channel.

~Increased direct customer touch motions

What will you do:

• Provide presale technical expertise aligned sales team (Channel, Mid-Market, Enterprise, Public Sector), focuses on our most valuable partners and accounts.

• Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.

• Serve as trusted advisors and technical lead on Sophos next-gen portfolio products and services opportunities.

• Perform health checks and policy reviews to drive cross-sell and deepen customer relationships.

• Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.

• Provides field-based support for events and face-to-face time with prospects and customers.

• Own and drive the technical sales cycle from early opportunity technical qualification to technical closure.

• Provide support for customer success motions to promote cross-selling and portfolio expansion within current Sophos customer base.

What You Will Bring:

Essential:

• Minimum of 3-5 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
• Technical knowledge of networking, endpoint security concepts
• Strong presentation, verbal communication, and interpersonal skills for marketing, technical and awareness events, webinars, etc.
• Technical writing skills are required to produce reference documents.
• Excellent project management skills
• Knowledge of security software industry, including competitors, market needs and trends
• Strong Troubleshooting skills
• Strong collaborative mindset and ability to work effectively as part of a team
• Proactive approach to learning and adopting new technologies
• Travel required within region
• Stockholm based

Desirable:

• Familiarity with Sophos solutions or similar competitive products is a plus
• Certifications in networking, security or cloud space is a plus
• Experience managing IT infrastructure
• Experience with pre-sales technical support