Senior Quality Engineer — Investigate & Respond

Role Summary

We are looking for a Senior Quality Engineer to champion quality across the Investigate & Respond product area. In this role, you will work autonomously across services, APIs, and user-facing workflows - helping teams catch issues early, build meaningful automated coverage, and deliver reliable customer experiences.

What You Will Do

• Own and evolve the team's quality strategy across functional, integration, API, and end-to-end testing.
• Design, implement, and maintain automated test coverage using established frameworks and practices.
• Partner with engineers and product managers - from refinement through release - to identify risk, sharpen acceptance criteria, and build quality into every stage of delivery.
• Test complex workflows spanning distributed services, asynchronous processing, APIs, and web applications.
• Investigate production issues and customer-reported defects; translate findings into regression coverage and process improvements.
• Raise quality risks early and advocate for pragmatic solutions that protect the customer experience.
• Improve test reliability, execution speed, observability, and developer feedback loops.

What You Will Bring

• 5+ years of experience in software quality engineering, SDET, or a closely related role.
• Hands-on experience designing and maintaining automated tests across API, service, and UI layers.
• Experience with Python and pytest for test automation.
• Experience with modern testing frameworks and automation practices.
• Strong API testing experience.
• The ability to build test strategies for ambiguous, cross-service, or high-risk changes.
• A self-directed working style - you take initiative, drive investigations to completion, and know when to pull others in.
• Clear, direct communication and comfort influencing decisions across engineering and product teams.
• Familiarity with CI/CD pipelines, test reporting, and test environment management.

Nice to Have

• GraphQL experience.
• Familiarity with Go testing ecosystems.
• Hands-on experience with Playwright.
• Experience writing or reviewing Go code.
• Experience in cybersecurity, SaaS, or complex enterprise products.