Credit Controller
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Mar 11, 2026. Sopra Steria UK scores B on the Alion truth index.
Role Overview NHS SBS is currently seeking expert Commercial Credit Controllers to recover public funding on behalf of dozens of NHS organisations. All whilst providing outstanding customer service via our dedicated phone lines and email inbox. We are a Top 20 Great Place to Work in the UK organisation and right at the beginning of a multi-million-pound enterprise transformation project with huge growth and development.
For the right person, this means plenty of opportunity to develop your career and grow your talents as our finance department provides training and development during your employment. We also prioritise building a talent pipeline and promoting nurtured talent from within. You will receive a 3% flex fund, a health cash plan and up to 35 days annual leave plus bank holidays.
This is a hybrid working role, and as a new employee, training will be full time in the newly refurbished Leeds office for up to 6 weeks, followed by one day per week after you have settled in. Our modern office environment, close to the White Rose Shopping Centre and offers many benefits including free onsite parking, excellent public transport links and high tech coffee machines. Other perks include free tea, coffee, and breakfast items (cereals, fruit).
The office has an onsite canteen with daily home cooked meals which are subsided by 35%, as well as an outdoor gym and pre organised yoga classes. We really go above and beyond to make sure our staff are looked after! Key Responsibilities Connect with customers via telephone lines and central collections mailbox to recover unpaid invoices for various goods and services.
Make sure all customer accounts are thoroughly reviewed to understand the full background of each individual case and updated after each interaction, including notes and status changes. Resolve queries regarding invoices. Assess each customer’s circumstances to resolve disputes and queries over the phone, resulting in a successful outcome for both the debtor and the business Work towards achieving daily and monthly targets both individually and as a team