People Lead (Payroll)

Job purpose: To support, mentor and motivate the staff as an experienced team member. Ensure team are adhering to standard processes and procedures. Delivering training to ensure the team have the appropriate skills and behaviours to deliver a timely and accurate payroll in support of all clients and their employees in compliance with the KPI SLAs.

Dealing with highly sensitive and confidential personal information. Ensuring compliance to external and internal audit requirements. The People Lead is responsible for self and team to conform to the Employment Services Quality Management System (QMS).

The People Lead is responsible for self and team to conform to the Employment Services Quality Management System (QMS). Principle responsibilities: To support, mentor and motivate the staff as an experienced team member, supporting the Payroll Management Team To produce and deliver training of all relevant ES and payroll processes to employees ensuring understanding and consistent approach Ensure team have detailed knowledge of the National and Local conditions of Service responsible for payment Ensure team have detailed knowledge of the Statutory conditions and the interactivity of NHS National and Local Schemes Ensure client knowledge acquisitions are kept up to date Ensure the team have a good level of understanding of Pension Schemes Detailed understanding and knowledge of systems used within ES and able to provide updates to team in relation to changes and enhancements Implement payroll and pensions processes in order to continuously improve effectiveness and efficiencies Deliver training to ensure promotion of customer service throughout Employment Services working with the Client liaison Lead on data provided from customer including surveys and operational service reviews Identification of risks in relation to team performance and escalation to Payroll Management team Onboarding of new employees into ES ensuring new staff are able to perform tasks related to their job role Undertake Personal Development Interviews in accordance with Sopra Steria Policy and timescales and have succession plans in place Making sure self and team comply with corporate and NHS templates and branding Monitor and manage flexi time on a weekly basis ensuring team members do not exceed working time regulations Support the Technical and Data Lead with daily 10@10 meeting Hold 121 meetings with each member of the Core Payroll and Data Input Hubs ensuring meetings are minuted and appropriate performance and development plans are in place Compliance to internal audits -ISO27001 security , ISO9001 and IAES3402 Ensure compliance with Corporate Governance, IGAF and Freedom of Information Acts and ensure the Operational Team adhere to the rules when using any method of communication and adherence to professional Personnel confidentiality standards Reporting and approving absence and time in recognised People Management Portal Reviewing HR absence reports and ensuring sickness triggers are quickly identified and supported through management plans Ensure teams are compliant with corporate training within the required deadlines Providing a monthly report for the Payroll Manager to support business reporting pack Making sure Flexible workers are allocated work on a weekly basis and planning work schedules supported by the Technical and Data Lead Ad hoc tasks deemed appropriate to the level