Dutch Technical Support Specialist - Lisbon

Speakit • Dutch: C2 • English: B2 • 11 months ago
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Speakit

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
speakitjobs.com • Athens • Lisbon • Braga • Porto • Madrid • Human Resources • Professional Services • Est. 2019

Become the technical expert who helps clients solve every problem!

Work on-site in Lisbon providing high-level technical support and collaborate with international teams to ensure the best customer experience.

Responsibilities:

  • Troubleshoot and resolve technical issues for clients promptly.
  • Manage requests, bugs, and troubleshooting cases via phone and email.
  • Collaborate closely with engineering teams for reports and product improvements.

Train clients on product functionalities and technical tools.

Requirements

  • Native Dutch and fluent English (B2)
  • Previous experience in technical support or IT helpdesk
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork skills
  • EU citizenship or valid work permit for Portugal

Benefits

  • Accommodation Provided in shared apartment.
  • Bills paid by the company
  • Monthly meal allowance
  • Private health insurance from day one.
  • Transport allowance.
  • Career growth and personal development opportunities
  • Work on-site in Lisbon with a multicultural team
  • Performance bonus
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