Facility Manager/ Engineer

Key ResponsibilitiesCritical Facility OperationsOperate and monitor data center electrical and mechanical infrastructure on a 24×7 basis.Maintain continuous availability of critical infrastructure supporting IT equipment.Monitor facility systems through BMS, EPMS, DCIM, and other monitoring platforms.Perform routine facility inspections and equipment rounds.Identify abnormal operating conditions and initiate corrective action.Respond to alarms, incidents, equipment failures, and emergency conditions.Participate in on-call and/or shift coverage as required.Electrical SystemsOperate, inspect, troubleshoot, and coordinate maintenance of systems including:Utility electrical feedsMedium- and low-voltage switchgearTransformersUPS systemsBattery systemsStatic transfer switchesAutomatic transfer switchesStandby generatorsPDUs and RPPsRack-level power distributionGrounding systemsElectrical monitoring systemsMonitor electrical capacity and loading to ensure systems remain within design and redundancy limits.Mechanical and Cooling SystemsOperate and maintain critical cooling infrastructure including:ChillersCooling towersCRAH/CRAC unitsPumpsHeat exchangersAir handling systemsChilled-water systemsDirect expansion systemsIn-row coolingRear-door heat exchangersLiquid-cooling/CDU systems, where deployedMonitor temperature, humidity, pressure, flow rates, and cooling capacity to maintain required environmental conditions.High-Density / GPU InfrastructureSupport deployment and operation of high-density compute infrastructure, including GPU and AI clusters.Responsibilities may include:Evaluating rack power requirementsMonitoring high-density rack loadsValidating A/B power distributionSupporting 30-100+ kW rack deploymentsCoordinating liquid-cooling infrastructureMonitoring CDU and facility-water systemsEvaluating thermal loads and cooling capacitySupporting deployment of NVIDIA DGX, HGX, or equivalent high-performance computing platformsPreventive and Corrective MaintenanceDevelop and execute preventive maintenance schedules.Coordinate maintenance with OEMs and service providers.Review maintenance procedures before work begins.Ensure appropriate redundancy is maintained during maintenance activities.Conduct post-maintenance verification.Maintain maintenance records and equipment histories.Identify recurring failures and recommend corrective actions.Incident and Emergency ResponseRespond to facility incidents including:Utility power failuresUPS failuresGenerator eventsCooling failuresHigh-temperature conditionsWater leaksFire alarmsElectrical faultsEquipment failuresPerform initial troubleshooting, escalation, containment, and recovery.Participate in root-cause analysis and preparation of incident reports following significant events.Change Management and Operational ProceduresDevelop, review, and maintain:Standard Operating Procedures (SOPs)Method of Procedures (MOPs)Emergency Operating Procedures (EOPs)Preventive Maintenance procedures (PMs)Risk assessmentsChange-management documentationReview proposed facility work for operational risk before implementation.Ensure contractors and vendors comply with approved procedures while working within critical environments.Capacity ManagementMonitor and report facility capacity including:Utility capacityUPS capacityGenerator capacityRack power utilizationPDU utilizationCooling capacitySpace utilizationElectrical and mechanical redundancySupport forecasting and capacity planning for new customer and IT deployments.Identify potential capacity constraints and recommend infrastructure upgrades.Energy EfficiencyMonitor facility efficiency and identify opportunities to reduce energy consumption while maintaining reliability.Relevant metrics may include:PUECooling efficiencyUPS efficiencyRack power utilizationElectrical lossesTemperature and airflow optimizationSupport sustainability and energy-management initiatives.Vendor and Contractor ManagementCoordinate OEM maintenance providers and contractors.Review scopes of work and technical proposals.Supervise contractors working within critical environments.Verify completion and quality of maintenance activities.Ensure vendors comply with facility safety and operational requirements.Assist with evaluation of maintenance contracts and service providers.Documentation and ReportingMaintain accurate facility documentation including:Single-line electrical diagramsMechanical diagramsEquipment inventoriesCapacity reportsBudget managementMaintenance recordsAlarm historiesIncident reportsSOPs, MOPs, and EOPsVendor documentationAs-built drawingsProvide regular operational and capacity reports to management.Safety and ComplianceEnsure compliance with applicable:Electrical safety requirementsOccupational health and safety standardsFire and life-safety requirementsEnvironmental regulationsData center operating policiesCompany security requirementsParticipate in safety training, emergency drills, and business-continuity exercises.Required QualificationsBachelor's degree, technical diploma, or equivalent experience in Electrical Engineering, Mechanical Engineering, Facilities Engineering, Building Services Engineering, or related discipline.Approximately 3-7+ years of experience in data centers, mission-critical facilities, telecommunications facilities, semiconductor facilities, hospitals, industrial plants, or similarly critical environments.Strong understanding of electrical and/or mechanical infrastructure.Experience working with critical facility maintenance and operational procedures.Ability to interpret electrical single-line diagrams and mechanical drawings.Strong troubleshooting and analytical skills.Ability to work safely around energized electrical and mechanical equipment.Ability to coordinate multiple vendors and maintenance activities.Strong written documentation and communication skills.Preferred QualificationsExperience with one or more of the following is preferred:Hyperscale or colocation data centersTier III/Tier IV data center environmentsHigh-density GPU/HPC environmentsLiquid coolingBMS/EPMS/DCIM platformsUPS and generator systemsMedium-voltage electrical distributionChilled-water cooling systemsISO 27001ISO 9001ISO 14001ISO 50001Uptime Institute standardsData center commissioningProfessional electrical, mechanical, facility-management, or data-center certifications are advantageous.Core CompetenciesThe successful candidate should demonstrate:Reliability mindset
- understands that facility failures can directly impact customer and business operations.Operational discipline
- follows established procedures and change-control processes.Risk awareness
- recognizes potential single points of failure and operational risks before performing work.Technical troubleshooting
- systematically identifies and resolves electrical and mechanical problems.Attention to detail
- maintains accurate records and carefully validates facility conditions.Incident management
- remains effective during critical facility events.Ownership
- takes responsibility for issues through resolution rather than simply escalating them.Communication
- communicates technical issues clearly to operations teams, management, customers, and vendors.Working ConditionsData center / mission-critical facility environment.May require rotating shifts or 24×7 operational coverage.Participation in an on-call rotation may be required.Some maintenance activities may occur during nights, weekends, or scheduled maintenance windows.Role requires working around electrical equipment, generators, cooling systems, and other industrial infrastructure.May require lifting equipment, climbing ladders, and working in equipment rooms or under raised floors.Key Performance IndicatorsPerformance may be measured against:Critical infrastructure availabilityNumber and severity of facility incidentsPreventive maintenance completionMOP/SOP/EOP complianceIncident response and recovery timeCapacity-management accuracyPUE and energy efficiencySafety performanceVendor performanceDocumentation accuracySuccessful completion of infrastructure expansions and customer deploymentsReporting StructureReports to: Data Center Facility Manager / Critical Facilities Manager