Coordinator Food & Beverage Operations

Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.

Who are we hiring?

The Coordinator, Food & Beverage Operations supports the financial and administrative functions of the Food & Beverage department, with primary responsibility for tip and gratuity administration, credit card dispute coordination, financial reconciliation, reporting, and departmental controls. The position works closely with F&B leadership, Finance, Accounting, Payroll, and other internal partners to ensure accurate and timely processing of financial activity.

What will you do?

• Tip & Gratuity Administration: Own the weekly administrative process around tip pools and gratuity distributions, including validation of tip data, reconciliation, reporting, discrepancy research, and coordination with Payroll/Finance. This is especially important now that the process has become significantly more administratively intensive.
• Credit Card Disputes & Chargebacks: Serve as the F&B point person for credit card disputes-track cases, gather receipts and supporting documentation, coordinate responses with Finance/Accounting/IT, maintain dispute records, and ensure deadlines are met.
• F&B Financial Administration: Support ongoing financial reconciliation and reporting, including transaction research, revenue/payment tracking, invoice and BEO reconciliation, outstanding balances, financial reporting, and identifying discrepancies before they become larger issues.
• Responsible for yearly renewal of all Dept of Health permits and biannual renewal of all liquor licenses.
• Work as a liaison for all F&B employees, working closely with management team to assist on the resolution of employee issues.
• Coordinates all paperwork necessary for proper approvals within the Food & Beverage Operations Department. This includes, but not limited to, time sheets, travel and expense vouchers, procurement requisitions.
• Responsible for ordering and maintaining office supplies for the department and ensures that office equipment works properly.
• Coordinates repair requests with facilities and/or outside vendors; maintains records on all repairs and orders.
• Assists department in special projects as requested. Will provide support to other departments administrative staff as needed.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  
• Uses various PC to produce high quality reports, presentations, or other documents.

What do you need to succeed?

• 2-4 years of experience in administrative operations, finance support, accounting support, payroll, or a related role, preferably within hospitality, food & beverage, or a high-volume operation.
• Strong experience with financial reconciliation, reporting, data validation, and discrepancy resolution.
• Proficiency in Microsoft Excel, including the ability to organize, analyze, and reconcile large data sets.
• Exceptional attention to detail and ability to maintain a high degree of accuracy when working with financial and employee compensation data.
• Strong organizational and time-management skills with the ability to manage multiple deadlines and recurring weekly processes.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with F&B Operations, Finance, Accounting, Payroll, IT, and other internal partners.
• Ability to handle confidential and sensitive financial and employee information with discretion.
• Experience researching discrepancies and maintaining clear supporting documentation and audit trails

Ideally, you’ll also have:

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.
• Broad knowledge of company organization, policies, and practices.
• Commitment to providing a high-quality service experience for both internal and external clients
• Experience in metrics and/or data reporting.

Special Requirements

• General physical requirements such as sitting for prolonged periods and pushing, pulling, lifting, up to 25lbs
• May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment. 
• Certifications
  • TAM Card
  • Food Handler’s Card

Pay Range

$45,000—$65,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.