Custodial Team Lead

Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.

Who are we hiring?

The Custodial Team Lead manages and trains employees in Custodial Services organization, cleanliness of assigned work areas, and responsibilities during their shifts to maintain a clean and safe environment for employees and guests.

What will you do?

• Ensures that all areas of the custodians’ responsibilities are completed and maintained in a timely manner.
• Conducts reports of areas cleaned and ensures areas are up to company standards.
• Follows up on check out logs for materials and equipment.
• Maintain a good understanding of all products, chemicals, and equipment as well as our systems and practices.
• Assists with making sure that all custodians are maintaining their assigned locations and answering calls dispatched through 24/7.
• Conducting daily audits of schedules and time punches
• Helps maintain delivery paperwork, including verifying invoices to purchase orders for price discrepancies and shortages.
• Assists Supervisor with staff deployment and pre-shift meetings.
• Ensures effective communication from Management and Supervisors is communicated to staff.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  

What do you need to succeed?

• Should have at least 1-2 years of supervisory or lead experience in a custodial/janitorial setting.  
• Experience resolving inventory discrepancies.
• Must have exceptional interpersonal skills and be people oriented. 
• Commitment to providing a high-quality service experience for guests.
• Must be able to multi-task and prioritize in a high passed environment.
• Possess exceptional attention to detail and strong follow-up skills.
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
• Must be knowledgeable in custodial services and process for maintaining restrooms, floors, and seating areas.
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
• Strong interpersonal skills
• Skilled at working collaboratively and in a team environment.

Special Requirements

• Must be able to work a flexible schedule inclusive of weekends, nights and holidays.
• Must be available to work shifts as assigned for all mandatory events. 
• General physical requirements such as lifting 50 lbs., pulling up to 75lbs, standing for long periods, walking long distances, bending and constant motion is often required. 
• May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors
• May be deployed to outdoor posts that may be exposed to triple-digit temperatures, UV rays, high winds, or monsoon weather. Appropriate hydration, PPE, and sun protection will be provided.
• May have outdoor and UV exposure

Hourly Pay Range

$24—$24 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.