AV Operational Account Coordinator

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Make the team that changes the way the world experiences sport.

We are NASDAQ-listed and are one of the fastest-growing sport-tech companies on the planet. As a AV Operational Account Coordinator, you will be part of the Audiovisual (AV) betting unit within the Global Operations Team. We provide dedicated live streaming solutions, including Betradar’s Live Channel, for online and retail bookmakers to increase betting stimulation and entertainment. With streams for over 600,000+ events, we provide the most comprehensive streaming portfolio in the market.

You will report to the AV Operational Account Management Team Lead and will be working closely with the audiovisual sales team setting up and supporting daily administrative and operational duties.

We are looking for an individual who is reliable, accurate and eager to help improve efficiency as sales volume increases. The role will involve taking responsibility for administrative tasks that form the foundation for the delivery of the audiovisual products. Our international environment, rapidly growing team and scale, broad selection of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Be a dedicated contact for audiovisual operational topics.
• Assist in client setup & client administration for various audiovisual products.
• Act as a key bridge between product sales and product teams to assure proper setup and delivery of audiovisual products.
• Monitor and accurately update multiple documents & systems, track the audiovisual program across the Sportradar digital distribution system(s).
• Setup, prepare and document client-related activities in our CRM systems and tools (AVCMP, Salesforce, JIRA, Qlik Sense, Confluence, etc).
• Maintain open communication with other departments and teams as well as partners all around the globe to both gather and distribute appropriate scheduling information.
• Regularly review content across digital properties for accuracy in scheduling and implementation.
• Incident handling, error analysis, and rectification to guarantee customer satisfaction.
• Prepare and maintain reports.
• Independent support and consultation of our customer inquiries.

ABOUT YOU:

• Bachelor’s Degree in Marketing, Business Administration, Communication, Economics or successfully completed school education (e.g. AHS, HAK, HBLA, HLW, HTL)
• Strong organizational skills and outstanding attention to detail
• Exceptional work ethic with ability to work independently and act proactively
• Strong and credible interest as well as understanding in various sports
• Understanding of the sports betting eco-system is a plus
• Strong Excel skills and profound knowledge of MS-Office
• Technical affinity and good numerical reasoning considered advantageous
• Good written and verbal communication skills in English, any other European language will be considered a plus
• Open-mindedness towards taking over shifts on weekends

OUR OFFER:

• A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding.
• Flexibility to manage your workday and tasks with autonomy.
• A balance of structure and autonomy to tackle your daily tasks.
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
• Global Employee Assistance Programme.
• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).
• Online training videos.

While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation-both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a fully on-site model, with team members working in the office five days a week to build relationships, exchange ideas, and grow together.

OUR RECRUITMENT PROCESS:

• Initial Screening: to understand your background and expectations.
• Two Hiring Team Interviews: Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit.
• Final Steps: Receive feedback and, if successful, an offer!

The minimum monthly salary for this position is according to the Collective Bargaining Agreement, overpayment will be considered depending on qualifications and working experience.

Make the team: Join us and shape your future as well as ours!

The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) - we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!