Admissions & Administrative Coordinator

The Gardens, a Spring Oak Assisted Living Program (ALP) located within The Ocean at 101 Boardwalk in Atlantic City, NJ, is seeking a dependable and organized Admissions & Administrative Coordinator.

This position supports the Executive Director with admissions, sales, Medicaid eligibility reviews, and day-to-day administrative responsibilities. It includes commission opportunities for successful resident move-ins.

The coordinator will help prospective residents and families understand our program, gather the documentation required for review, and move through the admissions process. The position also involves consistent sales follow-up, referral outreach, and helping qualified prospective residents successfully complete the move-in process.

The ideal candidate has experience as an Admissions Coordinator or in a similar role within a nursing home, hospital, assisted living community, or other healthcare setting. Experience working with Medicaid eligibility, documentation, or admissions is strongly preferred.

Responsibilities:

• Serve as an initial point of contact for referrals, prospective residents, families, and community partners
• Explain the ALP program and admissions requirements to prospective residents, families, and referral sources
• Gather financial, medical, and other documentation required for eligibility review and admission
• Review prospective residents with the Executive Director and RN
• Coordinate each applicant’s next steps and maintain communication throughout the admissions process
• Consistently follow up with prospects, families, and referral sources
• Assist with sales, marketing, outreach, and referral-development activities
• Track prospects, admissions, referrals, and move-ins
• Complete monthly eMEVS Medicaid eligibility reviews
• Assist with lease renewals, including collecting current proof of income and documentation required to recalculate subsidy agreements
• Prepare the biweekly employee schedule
• Maintain organized and up-to-date Executive Director files
• Assist with supply ordering, stocking, and general office organization
• Provide additional administrative support to the Executive Director as needed

Qualifications:

• Experience in admissions within a nursing home, hospital, assisted living community, or healthcare setting strongly preferred
• Experience working with Medicaid eligibility, documentation, or admissions strongly preferred
• Prior sales, outreach, or referral-development experience is a plus
• Strong communication, follow-up, and customer service skills
• Comfortable speaking with residents, families, referral sources, and healthcare professionals
• Organized and able to manage multiple applicants, documents, and deadlines
• Professional, patient, and comfortable working with individuals from diverse backgrounds
• Able to work closely with the Executive Director, nursing team, and other departments