Project Coordinator

Job Title: Project Coordinator

Location: Beijing

Application Deadline: 17th November 2026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature.

About the Role

As a Project Coordinator, you will oversee the end-to-end production of a portfolio of scholarly journals, ensuring articles are published on time and to the highest quality standards. Working closely with authors, editors, vendors, and internal teams, you will coordinate publication workflows, resolve operational issues, support continuous process improvement, and help deliver excellent publishing experience for all stakeholders.

Key responsibilities:

• Manage a portfolio of journals from acceptance through online publication, applying strong project management expertise and knowledge of publishing workflows & systems to ensure timely and efficient delivery.
• Perform pre-publication checks on manuscripts to ensure compliance with journal style guides and house policies, maintaining high standards of quality management and attention to detail.
• Work closely with vendors and proactively manage vendor performance to ensure articles are published within agreed timelines, driving operational excellence, quality management, and a customer-focused approach.
• Act as an escalation point for vendors, addressing queries and resolving issues through effective case management, sound decision quality, and strong problem-solving skills.
• Prepare for and actively participate in regular one-to-one meetings with line management to discuss portfolio performance, workload planning, and project priorities, demonstrating accountability in project management and interpersonal awareness.
• Deliver a high-quality author experience by liaising with authors via email and telephone, demonstrating a customer-focused mindset, strong interpersonal awareness, and effective communication skills.
• Collaborate with publishing, editorial, and customer service teams to keep stakeholders informed of progress, risks, and issues, leveraging interpersonal awareness and strong cross-functional collaboration skills.
• Ensure production policies and turnaround times are maintained while identifying opportunities for process optimization and supporting adherence to standardized workflows that promote operational excellence.
• Liaise with internal and external editorial teams regarding production schedules, content quality, and publication priorities, applying expertise in publishing workflows & systems and quality management.
• Coordinate with marketing and communications teams to organize and manage article press releases, ensuring effective stakeholder engagement through strong interpersonal awareness and project management practices.
• Participate in Production team meetings to identify inefficiencies, review operational metrics, share best practices, and recommend improvements, utilizing data analytics / quantitative skills, process optimization, and continuous improvement mindset.
• Make recommendations for workflow and system enhancements and participate in User Acceptance Testing (UAT), demonstrate tech savvy, decision quality, and a focus on process optimization.
• Contribute to production and cross-functional development projects by leveraging project management, tech savvy, operational excellence, and customer-focused principles to achieve successful outcomes.

Person specification

Essential

• Excellent communication skills (both oral and written) -

• Ability to present and report information clearly and concisely to internal/external customers and colleagues and represent BioMed Central to our customers

• Ability to effectively communicate queries, problems and accurate workload updates to line manager

• Ability to effectively communicate and educate about Production polices to Editorial/publishing colleagues in the Beijing office and report back any problems

• Highly organized - able to manage multiple priorities and stick to deadlines

• Detail oriented -ability to perform safety checks and proofing

• Proven experience of providing high-quality customer service

• Track record of identifying issues/inefficiencies and using own initiative to suggest solutions/improvements

• Team worker - evidence of positive interaction across various teams

• Highly computer literate - understands common software (e.g. Microsoft Office suite) and picks up new software skills quickly

• Embraces change with a positive attitude

Desired - one or more of

• A scientific degree or equivalent

• A background or interest in publishing or other relevant experience

• Knowledge of XML markup process, typesetting, graphics, copyediting and proofing process. Candidates do not need to be specialists in all of these as training will be provided, but an understanding of all is desirable

• Ability to anticipate problems/issues

At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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