COMMAND CENTRE MANAGER

Reference: DUR000081-LM-1

An established organization is looking for an experienced Command Centre Manager to manage its 24/7 operations.
Applicants must have experience in the security or facilities management sector, with a strong background in managing large teams and working in a busy operational environment. You must be comfortable with technology, systems and reporting, and have the ability to identify problems and find ways to improve how the operation runs. Duties & Responsibilities Key responsibilities:

• Manage the day-to-day running of the Command Centre
• Lead and manage large teams working across different shifts
• Oversee staff planning, shifts and daily resource allocation
• Manage incidents, escalations and operational issues
• Monitor performance and ensure service standards are met
• Identify problems and improve processes and efficiencies
• Ensure procedures are followed and teams are performing effectively

Requirements:

• Matric; a relevant qualification will be an advantage
• 5–8 years' operational experience, with at least 3 years in a management role
• Experience in the security or facilities management sector is essential
• Proven experience managing large teams
• Experience in a 24/7 operational environment
• Strong computer skills and an interest in technology and systems
• Good leadership, communication and problem-solving skills

Correspondence will only be conducted with short listed candidates.
Should you not hear from us within 14 days then please consider your application as unsuccessful.