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Salary
$122k per year
Location
In office (Woodlawn)
Employment
Full-Time

First seen by Alion on Sep 1, 2026.

Overview
Company
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SSA

Official website of the U.S. Social Security Administration.

Summary

IT Specialist (APPSW) Infrastructure Engineer positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.

Duties

  • This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
  • Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
  • Positions filled with applications from this pool will be placed into positions where artificial intelligence duties occupy the majority of the work performed.

Requirements

Conditions of employment
  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Fingerprinting and background and/or security investigation may be required
  • Job offers are contingent on fingerprinting and background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Candidates will not be hired based on their race, sex, color, religion, or national origin.
Qualifications

Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.

Duties:

  • Knowledge of a wide-range of multi-platform software/hardware products and services in a multi-platform software development environment.
  • Skill installing, configuring, and supporting various operating systems.
  • Ability to analyze software/hardware problems and formulate solutions.
  • Skill installing, configuring, and maintaining Microsoft Endpoint Configuration Manager.
  • Skill installing, configuring, and maintaining Windows Server Update Services.
  • Skill coordinating technical tasks with fellow employees and/or vendors.
  • Ability to organize joint inter-component efforts.
  • Ability to communicate orally and in writing.

READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying.

To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Minimum Qualifications: Grade 13 To qualify at the GS-13 level, you must have specialized experience at the GS-12 level, or equivalent. Such IT-related experience must include all of the following: 1) Supporting Windows Server Infrastructure, 2), knowledge and expertise in Microsoft Endpoint Configuration Manager, and 3) recommending implementable innovative solutions.

PLEASE NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.

You may be asked to take a Code Signal online assessment.

Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

This job does not have an education qualification requirement.

Additional information

See announcement cutoff dates below under How to Apply.

Are you ready to make a real impact at the Social Security Administration? Join our forward-thinking technology team as an Infrastructure Engineer and help shape the future of software development for more than 330 million Americans. We're building a team of top-tier developers-those who excel at solving complex challenges and delivering scalable, supporting enterprise-level web applications. Whether you're a seasoned expert ready to drive innovation or an early-career developer eager to learn from the best, we want you to be part of our mission to deliver cutting-edge technology and exceptional service.

We value Infrastructure Engineers who are passionate about creating product integration and robust backend solutions. If you thrive in a fast-paced, collaborative environment and are excited to work with the latest technologies, this is the place for you. We are especially interested in Infrastructure engineers who understand how Artificial Intelligence (AI) can be leveraged to revamp and optimize existing processes, making our systems more efficient and effective for both customers and employees.

If you're ready to take your career to the next level-whether you're a proven leader or an ambitious learner-apply today and help us build the future of digital government services!

Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.

Some positions are bargaining unit positions represented by the American Federation of Government Employees (AFGE).

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.


As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation you receive is based on your responses to the online assessment questions completed during the application process.

Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation.

Information not specifically stated in your resume cannot be assumed. Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

To apply for this position, you must submit a complete Application Package which includes:

  1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
  2. Other documents supporting qualifications and/or preference, if applicable.

Resumes exceeding two pages will not be considered. To be considered, your resume must:

  • Clearly demonstrate your qualifications for the position
  • Include your contact information

We recommend using a clear, easy-to-read format and focusing on information most relevant to the job announcement.


You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
  • proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
  • proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.

Veteran's preference does not apply under this Direct Hire Authority for these positions.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the cut-off date or the announcement closing date to receive consideration. The application process is as follows:

  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on the cut-off date or announcement closing date.

Announcement cutoff dates:

  • March 12, 2026
  • March 19, 2026
  • March 26, 2026
  • April 2, 2026
  • April 9, 2026
  • April 16, 2026
  • April 23, 2026
  • April 30, 2026
  • May 7, 2026
  • May 14, 2026
  • May 21, 2026
  • May 28, 2026
  • June 4, 2026
  • June 11, 2026
  • June 18, 2026
  • June 25, 2026
  • July 2, 2026
  • July 9, 2026
  • July 16, 2026
  • July 23, 2026
  • July 30, 2026
  • August 6, 2026
  • August 13, 2026
  • August 20, 2026
  • August 27, 2026
  • September 3, 2026
  • September 10, 2026
  • September 17, 2026
  • September 24, 2026
  • October 01, 2026
  • October 08, 2026
  • October 15, 2026
  • October 22, 2026
  • October 29, 2026
  • October 31, 2026


You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at [email protected].

Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.

Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.

Agency contact information Careers at SSA Email [email protected] Address CIO Front Office
6401 Security Boulevard
Baltimore, MD 21235
US Next steps

Once you have successfully submitted your application materials, you can expect to receive an email notification acknowledging receipt of application.

The hiring office will contact candidates directly for interviews, if desired. Interviews may be conducted via video conferencing software, if technically feasible.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

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