Junior Business Analyst (Software)

 About Stampede Solution

Stampede Solution is a leading technology solutions provider specialising in the Accounts Receivable Management and Recovery industry in Malaysia. We develop innovative software solutions that help businesses streamline operations, improve efficiency and manage their recovery processes effectively.

At Stampede, we believe in continuous learning, collaboration and creating opportunities for our people to grow alongside the business.

About the Role

We are looking for a motivated and detail-oriented Junior Business Analyst (Software) to join our team at Stampede Solution.

In this role, you will work closely with clients, business users, project leaders and software developers to understand business requirements, analyse existing processes and translate business needs into practical software solutions.

You will be involved in various stages of the software development lifecycle, from requirements gathering and documentation to system testing, implementation and ongoing enhancements.

This opportunity is ideal for someone who enjoys problem-solving, working with people and technology, and developing their expertise in business analysis and software solutions.

Key Responsibilities

Requirements Gathering & Business Analysis

• Engage with clients, business users and internal stakeholders to gather, analyse and document business and system requirements.
• Translate business needs into clear functional requirements to support software development and system enhancements.
• Analyse existing business processes and systems to identify gaps, inefficiencies and opportunities for improvement.
• Conduct research and recommend practical solutions to improve system functionality and business operations.

Documentation & Solution Design

• Prepare and maintain business and system documentation, including System Requirements Documents (SRDs), Functional Specification Documents (FSDs), user stories and technical specifications.
• Develop process flows, wireframes, mock-ups and supporting materials to communicate proposed solutions.
• Collaborate with software developers and project teams to ensure requirements are accurately translated into system designs and functionalities.
• Ensure documentation remains accurate, organised and updated throughout the project lifecycle.

System Testing & User Acceptance Testing (UAT)

• Support System Testing (ST) and coordinate User Acceptance Testing (UAT) activities to validate system functionality against business requirements.
• Develop and execute relevant test scenarios to identify system defects, gaps or inconsistencies.
• Work closely with development teams to investigate issues, validate fixes and ensure system enhancements meet user expectations.
• Support testing and validation of new system releases before deployment.

Stakeholder & Change Management

• Act as a key liaison between clients, business users, project leaders and technical teams.
• Maintain clear communication with stakeholders regarding project progress, system requirements and issue resolution.
• Evaluate and document change requests, including their impact on system functionality, project scope, cost and timelines.
• Coordinate with relevant teams to communicate proposed solutions, implementation timelines and changes to clients.

Implementation & Post-Go-Live Support

• Assist with system implementation, deployment activities and data migration when required.
• Investigate and troubleshoot system issues following implementation, working with technical teams to ensure timely resolution.
• Gather user feedback and recommend improvements to enhance system functionality and user experience.
• Identify opportunities for additional system enhancements and continuous improvement.

Requirements

Job Requirements

• Bachelor's Degree or Professional Degree in Information Technology, Computer Science, Software Engineering or a related discipline.
• Good understanding of software development processes, IT systems and system implementation.
• Basic understanding of relational databases and how data is structured and managed.
• Strong analytical, critical thinking and problem-solving skills.
• Good communication and interpersonal skills, with the ability to engage effectively with clients and internal stakeholders.
• Strong documentation skills with attention to detail and accuracy.
• Able to manage multiple assignments, prioritise tasks and work effectively in a collaborative environment.
• Self-motivated, adaptable and willing to learn new technologies, tools and business processes.
• Comfortable working in a client-facing environment and supporting projects throughout the software development lifecycle.

Added Advantages

• Exposure to business analysis, requirements gathering or software development projects.
• Familiarity with documentation such as SRDs, FSDs, user stories or use cases.
• Basic knowledge of SQL or relational database queries.
• Experience using process mapping or wireframing tools.
• Exposure to System Testing (ST), User Acceptance Testing (UAT) or software implementation

Skills

Technical Requirements, User Requirements Documents, Technical Documentation, MySQL