Product Manager

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Product Manager 

Locations: Victoria Island, Lagos
Job Type: Full-time

Essential Functions

• Apply leading and lagging measures to form a view of portfolio performance and identify potential gaps. Determine analysis and reporting requirements for the allocated product portfolio.
• Identify opportunities to improve the profitability of the existing customer base without negatively impacting customers (e.g. amending interest rate calculations or repayments to improve cash flow).
• Provide input into campaign briefs and ensure input integrate behavioural economics and marketing best practices to determine best approach to target customers.
• Track overall product performance and provide guidance on tactical implementation of initiatives to the Client Management teams to improve product performance. Track actual revenue and costs for specific initiatives (e.g. clean up of service fee recoveries).
• Identify opportunities to automate the standard reports and liaises with relevant stakeholders to drive automation.
• Implement and maintain the performance dashboard for allocated portfolio by obtaining inputs from PBB Finance and Customer Insights and Analytics.
• Extract portfolio information from external sources (e.g. Credit Bureau, Deeds office, XDS for client statement information etc.) and overlay this with internal portfolio information to identify further cross-selling opportunities.
• Prepare monthly and quarterly portfolio reporting packs as per user requirements, and as input into further detailed analysis by the broader team (e.g. for financial modelling).
• Monitor pricing trends in order to provide input into the development of minimum and recommended pricing.
• Analyse and report on all product utilisation and provide recommendations for product improvements.
• Provide input into the continual modernisation of platforms in line with what matters to customers and according to all revenue points that we need optimised. Provide daily maintenance to existing models, when models malfunction, conduct root cause analysis and recommend remediation. There are multiple models each with different inputs and parameters.
• Conduct analysis to identify potential risks for allocated portfolio and advise line management accordingly.  Confirm that appropriate business rules and processes are in place to handle specific events on the portfolio (e.g. large payments / withdrawals to or from accounts, which may require specific rules or actions).
• Identify opportunities for cross-selling / acquiring and pass leads onto Client Management teams and Customer Insights and Analytics (e.g. opportunities for non-franchise customers to use additional products) based on current product economic indicators at client level.
• Analyse all information related to product and economic trends in relation to expected performance and prepare appropriate reporting (bespoke and standard) with recommendations based on user requirements.
• Provide input on request into the product target setting (budgeting), at all iterations (i.e. RE's, Shape, budget, etc.).
• Decide which data sources are most suitable when conducting analysis and on the depth of information required to provide, when preparing relevant MIS and economics reporting.
• Determine analysis and reporting requirements for the allocated product portfolio. Source appropriate data and MIS for the allocated product portfolio and transform it into usable format (where required). This includes portfolio information from multiple data sources.
• Provide input into identifying the most appropriate value stream components, features and processes that need to be digitised informed by e.g. Products offering, Digital Banking and eCommerce strategy, product value proposition, pricing strategy, distribution strategy etc.).
• Prepare and present reports with recommendations on prototype findings at relevant committees.  Explain in-depth analysis results etc. (e.g. Risk and Compliance Committees, NABPPS etc.) with guidance from line manager.

Additional Responsibilities:

• Provide input into internal and external audits to eliminate unsatisfactory findings.
• Adhere to risk framework, appetite, risk control procedures, governance and risk toolbox.

Qualifications
Education:

• First Degree in Finance and Accounting or Mathematical Sciences

Work Experience:

• Experience in scenario analysis. Exposure to actuarial, mathematical, financial and statistical modelling or advanced analytics. Practical experience within banking is advantageous.  Exposure in implementing analytical projects.
• 7 - 13 years' experience in analysing economic trends and preparing relevant reporting for a product portfolio. Experience in sourcing data and translating into usable format. 

Additional Information:
Behavioural Competencies: 

• Embracing Change
• Managing Tasks
• Providing Insights
• Seizing Opportunities
• Examining Information
• Exploring Possibilities
• Checking Things
• Interpreting Data
• Thinking Positively
• Articulating Information
• Generating Ideas
• Empowering Individuals

Technical Competencies:

• Financial Acumen
• Business Process Design
• Change Control and Management (IT)
• Business Acumen (Audit)
• Project Management (Project Mgmt).
• Change Management (HR)
• Product and Services Knowledge
• Competency Description

How to Apply
Interested and qualified candidates should:
Click here to apply online