Technical Sales Specialist

The Technical Sales Specialist is a key sales team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region.  In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consulting, and problem resolution for customer work in APAC.  As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving. 

What You’ll Do

Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.

Develop a strong consultative relationship with customers

Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)

Provide customers with technical support and solutions (tooling, molded parts, etc.)

Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at the facility

Accurate and timely dissemination of information

Performs intermediate to advanced part mark-ups and texture line-ups

Attends customer meetings

Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.

Manage program documentation, organize meetings, prepare progress reports. Control key program milestones and standardize program management processes.

What You’ll Bring

University degree (4 yr) or above.

Basic Mandarin language skills (written and spoken).

Ability to travel approximately 30% - 40% domestically and 3-4 international trips annually.

Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.

What We Value

Basic Chinese communication skills preferred.

Experience with SAP (or another ERP system) is desired.

Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability.

Excellent communication and coordination skills with a strong sense of responsibility

Flexible working hours.

Detail-oriented 

Good communication of technical details is essential, both verbally and in writing

Self-starter with the ability to work under minimal supervision

Ability to effectively interface with an array of customer personalities in various situations. 

Strong collaboration skills to work cross-functionally.

Accurate transcription of information – proficient data entry skills 

Proficiency with Microsoft Office suite. 

Problem-solving and technical aptitude essential