Security Analyst - Entra ID
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Salary
≈ $12k – $29k per year (Estimated)
Location
In office (Chennai)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Oct 5, 2026. Staples India Business Innovation Hub scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Staples India Business Innovation Hub, headquartered in Chennai, Tamil Nadu, functions as the dedicated Global Capability Center for the American office retail corporation Staples Inc. The technology and innovation center develops core digital solutions, focusing on enterprise e-commerce platforms, data analytics, and supply chain logistics. By leveraging skilled engineering talent, the organization supports and modernizes critical business infrastructure across global enterprise markets.
Role Summary: The Security Analyst should work as a support analyst for the Microsoft Entra ID solution, key delivery outcomes expected from this role are:
- Analyze and resolve L2, L3 tickets
- Application Onboarding in Entra ID - Standard, out of the box patterns (SAML, OAUTH/OIDC, SCIM)
- Application customization - JavaScript driven
- Good understanding of MFA, Passwordless authentication (FIDO2) and Identity Proofing
- Support production incidents, restore the service availability within SLA targets
- Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
- Create SOP documents for L1 service desk team
- Flexible working in shifts as per roster rotation.
- Up-skilling - Ping AIC, 1KOSMOS under the scope of the CIAM Operations
Requirements
Education
Requirements: Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field. Years of Experience: 2-5 years Minimum 3 years of relevant support experience in Entra ID. Basic
Qualifications:
- 2-5 years of experience in operations support leveraging Entra ID. Other CIAM solutions like OKTA, Ping Access/Ping Federate, ForgeRock Open AM experience is acceptable, but Entra ID experience (minimum 3 years) is mandatory.
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication.
Technical Skills:
- Hands-on operations support experience in Entra ID. L2/L3 tickets, App Onboarding.
Preferred
Qualifications:
- CIAM Implementation and Operations support experience.
- Exposure to Workforce access management implementation and multi-factor authentication.
• Scripting and Java development experience
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