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Salary
≈ $45k – $86k per year (Estimated)
Location
Hybrid (Richmond Hill, Canada)
Seniority
Middle · 6+ years exp

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 27, 2026. Staples scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Staples is an American business-to-business office supply company headquartered in Framingham, Massachusetts, selling office products, furniture, technology, breakroom supplies, promotional products and print services through stores, online and a contract sales force. Founded in 1986 in Brighton, Massachusetts, it is owned by Sycamore Partners and runs the Quill online supply business, while Staples Canada is operated as a separate company. Its workforce spans retail stores, distribution and fulfillment centers, delivery fleets, contract sales teams and corporate functions such as merchandising, marketing, finance and technology.

Some of what you will do:

The Retail Technology Technical Product Owner will be responsible for evaluating and implementing new solutions, and delivering new proof-of-concept projects at Staples for both employees and customers. This role is the conduit between the Technology team and the lines of business. They translate the requirements from the business teams, and has an understanding of its execution from a technology perspective. This role builds relationships and liaises with various stakeholders, internal and external, to understand the impact of any changes to products or services on our employee processes and customer engagement.

Specifically, You Will:

  • Work with business stakeholders to identify solutions which enable their line of business
  • Research and assess new technologies and provide recommendations to leadership team
  • Champion the needs of the business throughout the product lifecycle and ensuring what is delivered meets the original objectives
  • Ensure successful product delivery by proactively identifying risk and implementations migrations
  • Create and maintain product roadmaps for the applications within your portfolio
  • Provide updates to senior leadership on health and progress of product roadmaps
  • Always be on the lookout for ways to improve process and implement new technologies
  • Work within a team of product owners, developers and quality assurance analyst
  • Partners with vendors on current and future product needs. Supports the requests for quotes (RFQ) process with vendors, including analysis of vendor options when exploring new vendor relationships.
  • Identify, communicate and/or escalate issues, risks/dependencies, change requests and status to manage stakeholders’ expectations.

Some of what you need:

  • 6-8 years working as a business analyst or technical role within the retail industry
  • 5+ years in large scale technology implementations across an organization
  • Strong knowledge of emerging or available retail products and solutions
  • Degree in business, economics or engineering with relevant work experience
  • Strong understanding and working knowledge of IT Retail Technology and Infrastructure.

  • You are a creative problem solver who thinks digital first and can work in an ambiguous environments

  • A team player who is willing to share knowledge within the team and help others grow

  • You are always up to date on new technologies and how the industry is changing

  • A strong understanding of retail applications and operation models

  • Can distill complex details into a concise and clean manner for decision making purposes

Physical demands/working conditions:

Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

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