Sales & Reservation Executive
Moken Capital Co., Ltd, a subsidiary of Starhigh Asia Pacific Pte. Ltd., specialises in Destination Management Company, offering travel solutions within Myanmar.
Moken cruises and Anawrahta Cruise is part of our operations, offering quality services to our guests on our cruises. As vessel owners we have full control of the quality and maintenance of our services and equipment, therefore, we are always able to guarantee the best quality to our guests.
Our crew consists out of a well-balanced mix of nationalities, our skilled employees provide in-depth local knowledge regarding the area and can support our operations from any location within Myanmar. To complete our team, we have international staff to enhance our cultural diversity to make all our guests feel understood and welcome.
What you'll be doing:
- Manage sales and reservations enquiry multiple channels e.g. phone, email and FB messengers
- Manage bookings, update reservation records and change/cancellation requests
- Administrative tasks e.g. Issuance of invoice, booking confirmations, reservation record, sales report
- Liaise with Finance department for payment, refund and other accounting-related matters
- Collaborate efficiently with all stakeholders e.g. onboard Front Office and Operations team - bookings, reservations and guests requests
- Provide support to the Sales & Marketing Manager
What we look for:
- Preferably 1 years of experience in the hospitality/ travel industry
- Strong customer service ethic
- Detail-oriented with all the administrative duties
- Highly motivated, a positive ‘can do’ attitude and a collaborative team player.
- Strong communication skills in both English and Burmese (verbal and written)
- Problem solving skills and ability to use own initiative
- Ability to work both independently and as part of a team
Note: Only qualified local residences will be considered.