Business Administration Support Specialist

Job Description:

• Provide flexible administrative assistance supporting STARRY’s day-to-day business needs
• Support administrative projects, data management, records maintenance, document processing, reporting, and other business functions
• Maintain organized and accurate electronic and paper records
• Complete data entry, document processing, file updates, scanning, and routine administrative assignments
• Maintain employee, financial, operational, and organizational records
• Review information for completeness and identify discrepancies, missing documentation, or data requiring follow-up
• Prepare and maintain spreadsheets, reports, tracking tools, and administrative records
• Compile information from internal systems for routine reporting and department projects
• Assist with payroll, benefits, human resources, compliance, onboarding, and other business processes
• Escalate questions, discrepancies, and matters requiring additional review
• Provide administrative assistance for special projects, audits, compliance activities, system updates, and organizational initiatives
• Collect, organize, and prepare documentation within established deadlines
• Maintain accurate information in organizational systems and software platforms
• Learn and use applicable business systems efficiently and accurately
• Communicate with employees, supervisors, vendors, and internal departments regarding routine administrative information
• Protect confidential personnel, payroll, financial, and organizational information
• Adjust priorities and availability based on changing organizational needs and PRN workload
• Complete weekly post office trips to check the PO box, retrieve mail, scan it, and route it securely
• Complete bank deposits and related bank runs according to the Bank Deposit SOP

Requirements:

• High school diploma or equivalent required
• Additional education in business administration, human resources, accounting, or a related field preferred
• Previous experience in an administrative, clerical, office support, human resources, payroll, or business operations environment preferred
• Strong organizational skills and ability to manage multiple assignments and shifting priorities
• High accuracy and attention to detail when working with records, data, forms, and spreadsheets
• Strong written and verbal communication skills
• Ability to maintain confidentiality and exercise appropriate judgment with sensitive information
• Reliable transportation for occasional business travel
• Valid driver’s license and compliance with Company driving requirements
• Proficiency with Microsoft Office or Google Workspace and general office technology
• Ability to learn and work effectively with electronic databases, HRIS platforms, document management systems, and organizational software
• Reliability, initiative, and ability to work independently with appropriate direction
• Ability to identify problems, seek clarification, and follow established processes
• Flexibility to provide as-needed support and respond to changing administrative demands
• Alignment with STARRY’s mission, vision, values, and commitment to service excellence
• Ability to perform routine computer-based and office-related activities for extended periods
• Ability to organize, handle, and transport standard office materials and records
• Ability to communicate through in-person, telephone, electronic, and virtual methods
• All candidates must complete the applicable HHSC background check process

Benefits:

• Core-values-driven benefits supporting holistic staff needs and work/life balance
• Most benefits available to part-time and full-time staff