Administrative Specialist I

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About Us

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.

Description of Work

Key Responsibilities:

• Ensure work is being performed correctly, timely, and is adhering to all applicable policies, procedures, and laws.
• Coordinate administrative support for the surplus disposition program in conjunction with the Administrative Services Supervisor.
• Interpret and implement established policies, procedures, regulations, and laws for the disposition of surplus property statewide.
• Excellent customer service is a priority. This position has extensive public contact with program clientele, employees, other departments, and the citizens of NC.
• Provide services at the front desk by receiving payments for auction awards and for our retail warehouse store, notarizing vehicle titles, ordering duplicate titles, processing default fees, and assisting customers.
• Main presenter for online training for new users of the SSPA database- responsible for the roster, communication, and classroom set up.
• Assist in format, content, and agenda of the SSP training program and assist in developing an in-person presentation.
• Assist in the online auction system in the absence of the Administrative Services Supervisor.

•Additional duties as assigned.

Knowledge Skills and Abilities/Management Preferences

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION IS: $49,650

Recruitment Range: $39,244-$49,650

NOTE: "See Resume" is not acceptable to show work history.

• Ability to communicate effectively both orally and in written form.
• Ability to multi-task in a fast-paced environment.
• Experience with Microsoft Office and work-related online information processing systems. Examples include retail inventory control systems, invoicing, and office management systems.
• Documented experience multitasking and prioritizing duties in an office or retail environment.
• Documented experience with preparing and presenting training classes.
• Documented administrative abilities to include some or all the following: filing, record keeping, planning, keeping calendars, scheduling, time management, decision making, and documenting events and activities.
• Experience utilizing a multi-line phone system.
• Ability to develop and maintain effective relationships with others to encourage and support communication and teamwork.
• Documented history of providing excellent customer service and of resolving customer issues positively while following up on customer service issues.
• Thorough knowledge of office procedures, methods, and practices.
• Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading, and office terminology to compose and/or proofread reports, training documents, correspondence, or other materials.
• Retail or other experience in cash handling and receiving and recording payments.
• Documented experience of work-related attention to detail including the ability to maintain accurate clerical records, online and on paper, and to write legibly.
• Ability to review and document compliance with laws and regulations.

MANAGEMENT PREFERENCE:

• Management prefers applicants with office, retail, or inventory management experience.
• Ability to operate a personal computer and utilize various software programs.
• Proficiency in Microsoft Office software to include Word, Excel, and Outlook.

NECESSARY REQUIREMENTS:

• Notary public certification or ability to become a notary public within 6 months of employment.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Employment Incentives with NC State Government

We value our employees and offer a variety of competitive and family-friendly benefits including:

• 12 annual paid holidays

• Health Insurance and Supplemental Benefits including Dental and Vision.

• NC State Retirement Plan

Click more about employee perks and benefits at https://oshr.nc.gov/state-employee-resources/benefits.

Contact NCDOA and follow us on social media at https://ncadmin.nc.gov/contact.

**Find tips on How to Apply and learn more about our agency here: Join Our Team | NC DOA**

SUPPLEMENTAL AND CONTACT INFORMATION:

** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE **

All applicants must complete and submit a state application for employment using the new Workday Online Job Application System for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attachedor incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4) or discharge orders if they wish to obtain veterans preference. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. If there are any questions about this posting, other than your application status, please contact the DOA Human Resources Office.

CONTACT INFORMATION

NC Department of Administration

Human Resources Management Office

Attn: Human Resources Specialist

325 N Salisbury Street

Raleigh, NC 27699-1322

Phone: 984-236-0040

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

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