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Salary
$94k – $205k per year (Estimated)
Location
In office (United States)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match

Static1 Specializes in Designing, Deploying and Managing Customized Network, Cloud and Data Center Solutions

  • Assist in the designs and implementation of MANs including DWDM systems, network switches, network routers at internal and client facilities, data centers and network hub locations
  • Provides technical support to customers, product specialists, and consultants regarding networks/systems.
  • Coordinates and performs on-site customer work including network equipment configuration, installations, repairs, upgrades, and maintenance.
  • Provides Pre-sales support
  • Resolves first-level and second-level customer problems and answers questions. Resolves issues and escalates as appropriate.
  • Serves as liaison between the company and customers. Conveys customer feedback to technical design and engineering staff.
  • Serves as the customer service focal point during the projects and for a defined time period following completion.
  • Completes existing project task lists with dates and responsibilities to ensure execution of each task.
  • Maintains relationships with the customer project team members and various departments and individuals.
  • Assists with problem resolution as required by applying personal experience in combination with various vendors and networks.
  • Assists with training new staff members.
  • May prepare statements of work, quotes, presentations and proposals
  • May deliver hardware onsite to clients and vendors
  • Installs and configures necessary network monitoring and management systems
  • Maintains documentation regarding network configurations, operating procedures and service records relating to hardware and software
  • Assist with network design and implementation of firewalls and applies firewall policies and rule sets to multiple systems with impeccable documentation
  • Participate in after business hour support and incident, response escalations
  • Work with colleagues to meet team goals and improve processes and practices
  • Expert knowledge and experience configuring and operating Cisco, Juniper, Brocade and Arista switches and routers. CCIE, CCNP and JCIE certifications preferred

  • Expert in Carrier technologies including but not limited to: BGP, VRF Lite, ISIS, MPLS, BFD, CCC, GRE and RSVP

  • Expert in Routing Protocols including but not limited to: IBGP, OSPF, VRRP, VARP, HSRP, and PBR

  • Expert in administering firewall policies on multiple platforms: Palo Alto, Juniper, Cisco & Fortinet

  • Experience with configuration, installation, troubleshooting, and supporting network equipment, wireless access points, firewall policies across different platforms

  • Detailed oriented and organized

All your information will be kept confidential according to EEO guidelines.

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