Program Lead - IT Project Delivery

Role Overview :

We are looking for experienced Program Leads to manage the execution and delivery of technology workstreams within a large enterprise application development and modernization program.

The Program Lead will be responsible for coordinating Scrum teams, managing delivery plans, tracking commitments, dependencies, risks and issues, and ensuring effective communication across engineering teams and stakeholders.

The ideal candidate should have experience managing technical programs and software development teams within Agile environments. While deep hands-on coding expertise is not mandatory, candidates must have sufficient technical understanding to engage effectively with engineers, architects, product owners, QA teams, and customer stakeholders.

Key Responsibilities :

- Manage end-to-end delivery for assigned technology workstreams.

- Coordinate one or more Scrum / Agile delivery teams.

- Work with product owners, engineering leads, architects, QA, and business stakeholders to drive delivery.

- Facilitate sprint planning, daily stand-ups, reviews, retrospectives, and backlog refinement.

- Track sprint commitments, milestones, dependencies, risks, issues, and action items.

- Ensure blockers and dependencies are identified and resolved in a timely manner.

- Maintain clear program plans and delivery trackers.

- Monitor delivery metrics including velocity, capacity, sprint completion, defects, and release readiness.

- Drive disciplined execution against agreed timelines and commitments.

- Coordinate across multiple technical teams where deliverables have cross-team dependencies.

- Facilitate technical and business stakeholder discussions to support decision-making.

- Prepare regular status updates for leadership and customer stakeholders.

- Maintain RAID logs and ensure risks and issues have clear owners and mitigation plans.

- Manage change requests and assess their impact on scope, timelines, and capacity.

- Coordinate application releases and production-readiness activities.

- Support resource and capacity planning across delivery teams.

- Drive continuous improvement in Agile and delivery processes.

- Escalate material delivery risks and decisions requiring leadership intervention.

Mandatory Skills :

- Strong experience managing software development or technology delivery programs.

- Strong understanding of Agile and Scrum methodologies.

- Experience independently running Scrum teams.

- Strong project and program management fundamentals.

- Experience managing plans, milestones, dependencies, risks, and issues.

- Experience working with engineering, architecture, product, QA, and business teams.

- Ability to understand technical discussions and translate them into delivery implications.

- Strong stakeholder management and communication skills.

- Strong analytical and problem-solving skills.

- Experience with delivery tracking and Agile tools such as Jira, Azure DevOps, or similar platforms.

- Strong written documentation and executive reporting capability.

Preferred Skills :

- Experience managing enterprise application development programs.

- Exposure to Java / full stack application development environments.

- Application modernization or transformation experience.

- Experience managing distributed or offshore delivery teams.

- Experience coordinating multiple Scrum teams.

- Knowledge of CI/CD and DevOps delivery practices.

- Understanding of cloud environments such as AWS, Azure, or Google Cloud.

- Scrum Master, PMP, SAFe, or Agile certification.

Experience & Qualifications :

- 9+ years of overall experience in technology delivery, program management, project management, or related roles.

- Demonstrated experience independently managing technical programs or Scrum teams.

- Experience working within enterprise-scale technology environments.

- Bachelor's degree in Engineering, Computer Science, IT, Management, or related discipline preferred.

- Ability to manage multiple priorities and stakeholders simultaneously.

- Ability to communicate confidently with both technical and non-technical audiences.

Skills

Program Management, Project Management, Agile, Scrum, Jira, PMP, Delivery Management, IT Project Delivery