Director - IT Infrastructure

Overview

Connecting clients to markets - and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Position Purpose

The Director of Infrastructure Operations is accountable for the stability, scalability, and security of StoneX's global infrastructure platforms.

Primary duties will include:

• Lead globally distributed teams across Database Operations, Systems/Server Operations, and Linux Engineering - setting direction, developing managers, and building a high-performing, accountable engineering culture.

  • Own reliability and performance for mission-critical, 24/7 trading and back-office systems, with clear SLAs, error budgets, and measurable uptime targets.
  • Drive modernization and automation - reduce toil through infrastructure-as-code and self-healing systems; advance cloud and hybrid strategies.
  • Lead Agentic AI adoption across infrastructure operations - implement AI-driven agents and automation to streamline processes, reduce cost, and shorten incident detection-to-resolution (MTTR) on mission-critical systems.
  • Establish operational excellence - mature incident, problem, and change management; lead major-incident response and blameless post-incident reviews.
  • Strengthen security and compliance with InfoSec - patching, hardening, access governance, and audit readiness in a regulated environment.
  • Manage capacity, lifecycle, and cost across data centers and cloud - forecasting, OS/hardware refresh cycles, and right-sizing for performance and spend.
  • Grow the Bangalore hub - build regional capability, talent, and ownership within a seamless follow-the-sun global operating model.

Qualifications

To land this role you will need:

Experience & Leadership

• 12+ years in IT infrastructure / systems engineering, with 5+ years leading teams - including leading managers.

• Proven track record running mission-critical, high-availability environments - ideally financial services, trading, or another regulated, low-latency industry.

• Experience leading distributed, multi-region teams in a follow-the-sun model.

Technical Depth

• Strong command of Linux engineering at enterprise scale (RHEL or equivalent).

• Solid grounding in database operations (SQL Server, Oracle, PostgreSQL) and systems/server operations across hybrid data-center + cloud.

• Hands-on with automation/IaC (Ansible, Terraform), observability, and modern incident management.

• Demonstrated experience implementing Agentic AI / AI-driven automation in production operations to streamline workflows, reduce cost, and lower incident resolution time.

• Working knowledge of cloud platforms (Azure / AWS) and virtualization (Broadcomm, Nutanix).

Leadership Competencies

• A builder of people and teams who coaches managers and raises the hiring bar.

• Calm and decisive under pressure; outcomes-driven and process-anchored.

• Communicates fluidly from deep technical detail to executive stakeholders.

Preferred

• Bachelor's / Master's in Computer Science, Engineering, or related field.

• Relevant certifications (RHCE, cloud architect/engineer, ITIL) a plus.

RATIONALE FOR THE ROLE

• Backfill of a critical leadership role - replaces the departing Director (leaving end of September) who leads Database Operations, Systems Operations, and Linux Engineering, the platforms running StoneX's 24/7 global trading infrastructure. Leaving it vacant risks reliability and incident governance on revenue-critical systems.

• Strategically repositioned to Bangalore - the team is already distributed across London, Krakow, and New York, so Bangalore adds follow-the-sun coverage, taps deep senior infrastructure and AI talent, and delivers cost efficiency while growing our India engineering hub.

• Hire now to drive continuity and AI-led modernization - an immediate start enables knowledge-transfer overlap with the departing Director and accelerates Agentic AI adoption that streamlines operations, reduces cost, and cuts incident resolution time.