SAP Support Analyst
First seen by Alion on Nov 3, 2026.
Role and Responsibilities
BAU 1st and 2nd level support on SAP system covering ECC6, BW, DM, BPC handling incidents and change requests. Involve in projects SDLC or any methodology.
1) Analyses and defines system and SAP application requirements for users with the following activities:
• Analyze company's current needs and current practices in various areas
• Anticipate future needs
• Provide Impact analysis and advisory services to the users
• Provide solution in integrating various business operations into one platform.
2) Design and implement SAP programs that will satisfy the company's needs and requirements. This might include adding upgrades, installing new systems or creating custom programs.
3) Familiar with systems development applications and be able to run tests on all systems changes to ensure the successful integration of new software and programming and to make any modifications as necessary.
4) Troubleshoot problems with SAP programs and provide technical solutions.
5) Provide training to SAP users in all areas.
6) Perform SAP S4/Hana and Oracle ERP assessments
7) Liaise with users, vendors and other IT personnel for problem resolution
Qualifications and Education Requirements
• Possess a Bachelor's Degree in Information Technology from any local or overseas higher learning institutions
Preferred Skills / Competency
• Current knowledge of SAP systems, deployment, and integration.
• Proven working experience with SAP ECC6 (min 5 years SAP Systems Engineering experience)
• ABAP Development (min 3 years experience)
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.
Additional Notes
• Experience in BPC and BW as advantage
• SAP-accredited certification would be an advantage
• Experience in S4/Hana would be an advantage
• 2 years experience as an SAP consultant in a similar industry would be an advantage