Admin Assistant

JOB SUMMARY

Reporting to the Home Manager, the Administrator is responsible for all the administrative duties within the home.

The Administrator will ensure the smooth and efficient management of the administrative duties within the home, ensuring that a customer service is provide to the highest standards.

JOB SPECIFIC RESPONSIBILITIES

Business Administrator

§ Ensure that the overall administration is delivered at a high standard.

§ Ensure that all financial arrangements comply with Company policies and procedures.

§ Ensure that all admissions documentation is accurate and is entered in a timely manner on to the relevant information system.

§ Ensure that all records for the team are accurate and maintained this includes annual leave and sickness.

§ Manage the recruitment and training of the team; ensuring training targets are met and the teams are competent in their roles.

• Attend all training as required and be responsible for own personal development.
• Ensure that all new employee information to ensure they are compliant and have all the required, References, DBS, and other paperwork in place prior to commencement and that this is all recorded correctly.
• Ensure all admissions and discharges are recorded on Caredocs promptly and accurately.

§ Ensure that all information of confidential nature is not divulged to third parties.

§ To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences.

§ Ensure that all team members are aligned with the Strong Life Care vision.

§ All staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems regarding this to the manager. All staff undertaking patient care activities must attend infection control training and updates as required by this organisation.

JOB DESCRIPTION RECORD

This job description reflects the current main organisational priorities for the position. These priorities may develop and change in consultation with the post holder in line with needs and priorities of the business.

PERSON SPECIFICATION

Essential Criteria

Qualifications/Education

· GCSE’s grade C or above or equivalent in English and Maths

Experience

· Experience working within an Administrator position

· Experience with working in a team

· Experience with working in a care home (desirable)

Skills/

Knowledge

· Excellent written, non-verbal and verbal communication skills

· Knowledge of and competence in Microsoft Office applications and windows based operating environments

Personal Qualities

· Reliable and punctual

· Able to adapt to change

· Approachable

· Confident

· Diplomatic

· Enthusiastic

· Flexible

· Influencing skills

· Listening skills

· Negotiating skills

· Patient

· Positive attitude

· Self-motivator

· Flexible approach to working hours - able to work outside of normal hours.

· Ability to promote a professional image for the company at all times

· Ability to travel to other homes where needed for training / support

· Able to adapt to the Strong Life Care culture