CWEU Team Leader

Position Summary:

This position will lead a community-based team of staff with supervisory support, to increase community access to behavioral health and wellness resources, linkages to care, and support for an assigned region of Philadelphia. They will be responsible for gaining a greater understanding of the specific behavioral health & wellness needs within the community and for CWEU’s implementation of regional outreach and engagement efforts. This position will deepen DBHIDS’ engagement and connection with community by building ongoing relationships with key community stakeholders, providing community education on behavioral health and wellness resources, and facilitating community access to services. This position is currently grant-funded through December 2027. Additional steps are being taken to sustain the position beyond this period.

Duties and Responsibilities:

• Lead a community-based team’s outreach and engagement efforts including but not limited to, facilitating connection with key community stakeholders, participation in community events, community meetings, and on-foot outreach, and provision of presentations on behavioral health and wellness resources.
• Assist individuals and organizations with information, referrals, and warm hand-offs to connect with behavioral health and wellness-related resources.
• Provide guidance and assistance for team members in identifying and connecting with behavioral health and wellness resources.
• Provide leadership, coordination, support, and field supervision to a team of staff with lived experience.
• Assist with coordination of weekly schedules of staff with lived experience.
• Attend all mandated training sessions
• Provide consistent individual check ins and facilitate Team Staff meetings with supervisory support
• Participate in the new hire on-boarding process through field shadowing and weekly check-ins throughout the new hires probationary period
• Establish and expand relationships with targeted community stakeholders in designated regions of the city including, but not limited to, elected officials’ offices, libraries, recreation centers, faith and spiritual institutions, business associations, government agencies, community-based organizations, and behavioral health providers.
• Consistently complete data entry for regional team’s community engagement work
• Assist with coordination of behavioral health related activities in the community as needed
• Foster greater engagement and increase participation for DBHIDS in the community
• Increase and enhance dissemination of behavioral health information including provision of community-based presentations on DBHIDS, crisis, and behavioral health and wellness resources
• Identify priority issues and raise team and community related concerns with CWEU Supervisor
• Work a flexible schedule that allows for evening and weekend hours as needed

Skills Required:

• Working knowledge of behavioral health and intellectual disabilities population and the provider communities
• Ability to lead and support teams of individuals with lived experience
• Ability to build collaborative relationships with internal and external stakeholders
• Excellent verbal and written communication skills
• Creative, analytical, and possess keen problem-solving ability
• Relates to staff at all levels of responsibility
• Relates to community members
• Excellent organizational skills
• Excellent computer skills (Word, Excel, PowerPoint, Outlook)
• Keen awareness of political concerns as they arise and effective decision making of when to elevate to CWEU Supervisor and DBHIDS leadership

Physical Demands:

• Ability to physically perform the duties and to work in the environment conditions required of the position
• Ability to travel and navigate on public transportation
• Ability to sit for at least one (1) hour at a time and to use a computer
• Ability to lift up to 20 lbs. when handling supplies

Education and Experience:

• Associates Degree in Behavioral Health or related field required, Bachelor’s Degree in Social Work or related field preferred
• Two (2) years of experience in behavioral health field required
• Two (2) years of experience supervising, mentoring or leading teams preferred
• Familiarity with Philadelphia behavioral health system, continuum and levels of care, and community stakeholders
• Bilingual preferred (i.e., Spanish, Chinese - all dialects, Vietnamese, Russian, Arabic, Haitian Creole) OR
• Any equivalent combination of education and experience determined to be acceptable by Program Leadership

Essential Functions:

• Ability to work independently and operate with minimal supervision in an off-site location
• Lead a team of community-based staff to increase community access to behavioral health and wellness resources, linkages to care, and support for an assigned region of Philadelphia
• Provide field supervision, guidance, and support for staff members with lived experience
• Work with the community to gain a greater understanding of the specific behavioral health needs and available services within the community
• Establish and expand relationships with targeted community connections to foster greater engagement and increase participation for DBHIDS in community

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.