Solutions Consultant (EMEA)
Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Aug 29, 2026.
Join SugarAI, a leading AI-powered CRM platform, as a Solutions Consultant in EMEA. In this customer-facing role, you'll leverage your deep CRM/CX market knowledge and technical expertise to drive business outcomes for our customers. You'll own the pre-sales cycle, engage with C-level stakeholders, and serve as the go-to product expert for our sales teams. Enjoy a comprehensive benefits package, unlimited paid time off, and opportunities for career growth.
Missions
- Act as a strategic technical and commercial partner to Sales, Customer Success, and Partners - shaping deal strategy and translating customer challenges into compelling solution outcomes.
- Own the pre-sales cycle end-to-end: discovery, qualification, value-based demonstrations, technical validation, solution design, RFP/Tender responses, and handoff to delivery teams.
- Show customers how AI, customer data, and intelligent workflows can transform sales execution, productivity, and decision-making - connecting SugarAI capabilities directly to their business priorities.
Profil recherché
- SaaS solution sales/configuration experience and a solid understanding of technical systems architecture, stacks, and platforms- 5+ years in pre-sales or a similar customer facing technical role, with a proven track record engaging C-level stakeholders
- A consultative mindset and the confidence to engage stakeholders from end users through to C-level executives
- Excellent communication, listening, presentation, and objection-handling skills, with the ability to simplify complex concepts through storytelling and demonstration
- Practical understanding of Generative AI, LLMs, conversational AI, and AI-assisted/agentic workflows, with the curiosity to keep experimenting with emerging technology
- Outstanding planning and time management, with the ability to juggle competing priorities across direct sales, expansion, and partner-led opportunities
- Comfortable working across local and remote teams and time zones, with willingness to travel up to 40%
- Strong commercial acumen and is able to connect technical capabilities to measurable business outcomes, not just demonstrate product functionality
- Strong teamwork, integrity, self-motivation, and a positive attitude
- Solid knowledge of enterprise business applications (CRM, ERP, APIs, integrations, cloud platforms, data architecture) and RFP/Tender best practices
- Experience within manufacturing, distribution, wholesale or other complex relationship-driven industries would be advantageous
- We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team
- Experience working within a partner/channel ecosystem and supporting partner-led opportunities
- Hands-on experience configuring, prototyping or demonstrating AI-powered enterprise applications, including Generative AI, conversational AI, predictive intelligence or agentic workflows
- Experience operating across multiple countries or within a geographically diverse EMEA commercial organisation
- Marketing Automation experience
- Experience supporting complex B2B software sales cycles involving multiple stakeholders and technical requirements
- Business Analytics exposure
- Additional European language capability
- Experience with CRM and/or ERP ecosystems and the integration of customer, sales and operational data
- Experience in a Solutions Consulting, Sales Engineering, Pre-Sales or similar customer-facing technical role within enterprise SaaS