Credit and Collection Coordinator

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

The Order to Cash (OTC) Credit & Collections Coordinator is responsible for assessing the creditworthiness of current and potential customers and advice on the setup of new customers, managing credit risk, and supporting the overall OTC process in close collaboration with the country Project Managers and Credit Control Managers. Moreover, the professional is responsible for managing and executing the collections process to ensure timely payments from customers, maintaining healthy cash flow and minimizing risk of bad debts. The Credit & Collections Accountant will play a crucial role in maintaining financial stability of the organization by ensuring that receivables are collected in a timely manner.

Key Responsibilities:

• Evaluate customer credit applications using credit scoring models and financial analysis to determine the degree of risk involved in extending the credit

• Analyze new customer and advise on the acceptance/rejection for the setup in the Master Data

• Conduct thorough financial analysis, including reviewing financial statements, credit reports and payment history to set and adjust credit limits

• Monitor and analyze customers’ credit exposures and make recommendations to minimize risk and optimize accounts receivables

• Collaborate closely with the Senior Credit & Collection Accountants, local Project Managers, sales and customer service teams to resolve credit issues and support business growth while managing credit risk as well as to address any disputes or issues that delay payments

• Execute collections strategies to reduce Days of Sales Outstanding (DSO) and improve cash flow

• Engage with customers via phone, email or other communication channels to negotiate timely payments and resolve outstanding receivables

• Maintain accurate and up-to-date records of all credit & collections-related activities, including credit review, limits and terms

• Communicate credit policies and procedures to relevant stakeholders within the organization

• Support the collections process, ensuring timely payments from customers

• Prepare credit & collections reports and risk assessments for management, highlighting trends, potential risks and opportunities for improvement

• Support the OTC and Reporting & Analytics team with the month-end closing activities, ensuring accurate and timely financial reporting related to credit and accounts receivable

• Participate in continuous improvement initiatives to enhance credit processes and systems

• Ensure OTC internal controls are in place in the CoEand followed for the processes performed by this role

Minimum Job Requirements/Skillset:

• University degree in Finance, Accounting, Business Administration or related field

• Minimum of 1-2years of experience in OTC, credit analysis, risk assessment or a similar role

• Experience within the manufacturing or industrial sectors is preferred

• Strong understanding of financial analysis, credit scoring, and risk management principles as well as the collection processes

• Proficiency in financial statement analysis and interpreting credit reports

• Excellent analytical, problem-solving and decision-making skills

• Proficient in ERP systems (relevant to your business unit; SAP, Microsoft Dynamics 365 or iScala)

• Strong MS Office (Excel, PowerPoint) skills

• Experience with Tagetik and Qlik Sense is a plus

What we offer you

• 30 days Christmas Bonus (Aguinaldo)

• Savings Fund: 8% monthly matching

• Pension Plan & Seniority Recognition

• Major Medical Insurance (Individual)

• Life, Dental, and Vision Insurance

• 12 days of vacation to start with a 50% vacation premium

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.