Retrofit Specialist

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

This position is ideal for an engineer who enjoys blending technical depth with customer engagement, and who thrives in a role that directly contributes to business growth.

Strategic & Sales Support

• Support the Retrofits Supervisor - Canada in executing regional strategy, sales planning, and continuous improvement initiatives.
• Develop territory-specific plans to grow retrofit opportunities based on technical insight and customer needs.
• Serve as the primary technical resource for the Sales Team and customers on retrofit-related inquiries.

Opportunity Identification & Customer Engagement

• Lead customer-facing activities such as asset reviews, health checks, technical forums, and site visits to uncover retrofit opportunities.
• Build strong, trust-based relationships that position Sulzer as the preferred provider for retrofit solutions.
• Intermittent travel requirements estimated at 30% based on business needs (success in this role depends on being present with customers).
• Use the CRM system (Salesforce) to track opportunities and support sales pipeline visibility.

Engineering Support

• Conduct technical assessments of rotating equipment to identify retrofit, upgrade, and rerate opportunities.
• Translate customer performance issues into clear scopes of work and retrofit concepts.
• Develop preliminary engineering calculations, hydraulic and equipment selections, and conceptual designs for proposals.
• Review historical equipment data and performance curves to recommend optimized solutions.
• Prepare technical documentation including specifications, design briefs, and engineering justifications.
• Collaborate with Service Center operations and engineering teams to validate feasibility and risk considerations.
• Provide technical clarification during proposal and negotiation phases.
• Stay current on emerging technologies and design practices relevant to rotating equipment retrofits.

Proposal Development & Technical Delivery

• Prepare clear, technically robust retrofit proposals that highlight Sulzer’s value proposition.
• Work with the Toronto Service Center to identify retrofit potential within incoming repair projects.
• Ensure accurate categorization and tracking of retrofit orders in company systems.
• Provide timely input toward the Rolling Forecast (RFC) process for the assigned territory.

Execution & Handover

• Support the full proposal lifecycle and orders review.
• Participate in handover meetings to ensure technical requirements and execution strategy are clearly communicated to execution teams.
• Ensure smooth transition from pre-order to post-order execution through effective documentation and communication.
• Participate in sales meetings and provide technical updates from the region.

Safety, Quality & Compliance

• Follow all safety, health, and environmental procedures in alignment with Sulzer’s EHS Management System.
• Contribute to company-wide quality initiatives and continuous improvement efforts.

QUALIFICATIONS: What You Bring

• Bachelor’s degree in mechanical engineering or related discipline.
• Experience with rotating equipment (pumps, turbines, compressors, or similar).
• Strong analytical and problem-solving skills with the ability to translate technical issues into practical solutions.
• Excellent communication skills and comfort engaging directly with customers.
• Ability to work collaboratively with Sales, Engineering, and Service Center teams.
• A proactive mindset with a passion for identifying opportunities and driving results.
• Valid driver’s license and willingness to travel within the assigned territory.
• Ability to travel for work Across the Canadian and US business units.

Why SULZER SERVICES SALES TEAM

• Opportunity to directly influence business growth and customer success.
• Work with a global leader in rotating equipment services.
• Strong team culture with support from Sales, Engineering, and Service Center operations.
• Competitive compensation, benefits, and development opportunities.

What we offer you

• On-site parking
• Milestone service awards
• Tuition reimbursement program
• Group pension with matching contributions
• Employee & Family Assistance Program
• Medical, dental, vision, travel
• Life insurance, short term disability, AD&D

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.