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Salary
≈ $7.5k – $15k per year (Estimated)
Location
In office (Petaling Jaya)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 30, 2026.

Overview
Company
Impact
Profile match
Headquartered in Petaling Jaya, Selangor, Malaysia, SummitNext is a business process outsourcing (BPO) and Employer of Record (EOR) provider delivering scalable global workforce solutions. The company offers a comprehensive suite of services, including multilingual customer experience support, back-office administration, recruitment process outsourcing, and AI-driven workflow automation. By handling payroll, international compliance, and distributed talent acquisition across more than 28 countries, the enterprise enables businesses to expand globally while reducing operational overhead.

SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our expansion, we are looking for driven and results-oriented professionals to join our team.

Job Responsibilities

Telemarketing Executive

  • Conduct outbound calls to potential and existing customers to promote products and services.

  • Clearly explain product features, benefits, and ongoing promotions to customers.

  • Generate leads, close sales, and achieve assigned telemarketing targets.

  • Handle customer objections professionally and provide accurate information to support sales conversion.

Customer Engagement & Sales Support

  • Build rapport with customers and maintain positive relationships.

  • Identify opportunities for upselling and cross-selling during calls.

  • Ensure a positive customer experience throughout the interaction.

Reporting & Compliance

  • Accurately update customer details and call outcomes in the system.

  • Adhere to company scripts, policies, procedures, and compliance guidelines.

  • Meet or exceed individual and team KPIs related to sales and call performance.

Job Requirements

  • Minimum 1-2 years of experience in Telemarketing, Sales, or Customer Service (sales-focused).

  • Strong communication skills in English (additional languages are an advantage).

  • Confident, persuasive, and goal-oriented with a strong drive to achieve targets.

  • Ability to handle rejection and work in a fast-paced, target-driven environment.

  • Comfortable working independently as well as part of a team.

Salary & Benefits

  • Competitive salary (based on experience)

  • Allowance provided

  • Performance-based incentives

  • Opportunities for career growth within a growing organization

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