Operations Coordinator, Dental

Description

JOB TITLE: Operations Coordinator, Dental

LOCATION: Los Angeles, CA (Hybrid in our Westwood Office; Mon-Thurs On-site; Friday Remote)

REPORTS TO: Operations Manager

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide-with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)-Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for auto dealership service centers. By offering flexible payment options, Sunbit empowers service teams to complete more approved repair orders and ease the financial burden on customers-helping people say “yes” to the maintenance and repairs they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source:CB Insights Unicorn List)

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how people pay for essential services-and helping our partners deliver more of them.

The Role:

We are looking for a self-motivated, outgoing individual to join the Dental Onboarding team. The Operations Coordinator will join our fast-growing team and manage the onboarding process for dental practice locations across the US. You will play a key role in establishing relationships and setting up our Dental accounts for activations and a successful first 30 days to promote maximum usage.

Requirements

What You'll Own:

• Conduct online pre-training sessions to prepare new accounts for launch
• Support Account Managers with day-to-day coordination and management of business operations
• Build and maintain strong relationships with accounts, engaging in regular communication to drive product usage and hit growth targets
• Monitor and manage business operations to ensure goals and expectations are consistently met
• Serve as the key liaison between accounts and Account Managers to ensure seamless service delivery
• Coordinate and manage project tasks to keep deliverables on track and within timeline
• Ensure operations remain compliant with company standards and procedures
• Proactively identify issues in the operations process and resolve them quickly and effectively

What You'll Bring:

• Experience leading and training accounts or clients
• Strong interpersonal skills, with a proven ability to collaborate effectively across teams
• A driven, ambitious self-starter who's hungry for success
• Highly organized with strong attention to detail and efficiency
• Proven experience developing business plans and analyzing data
• Proficient in Google Suite and Salesforce
• Excellent verbal and written communication, with strong facilitation skills
• Sales experience is a plus

Why Choose Sunbit?

Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments-offering high approvals, speed, and zero fees-Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
• We are targeting an hourly rate of $26 to $28 for this role. This role also qualifies for a quarterly bonus.
• This role will also be granted company equity via stock options

The Perks:

• Mission driven, empowered, and collaborative culture
• Stock options
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• Newly added HSA and Pet Insurance
• 401(k) with company match
• Paid Time Off
• Cell Phone Stipend
• Team-based strategic planning and ownership of deliverables

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Recruitment Fraud Disclaimer

We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @ sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm.

We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.