Call Center Representative
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 21, 2026.
Customer Service Representative - Mission-Driven | Cherry Creek, CO
**IN PERSON - this is Not a Remote role**
At Sunshine Behavioral Health, every call is an opportunity to change - and even save - a life.
We’re a national leader in addiction recovery and mental health treatment, and we’re growing our high-performance Call Center team in Cherry Creek, Colorado.
If you’re competitive, persuasive, resilient, and motivated by impact - keep reading.
Schedule:
12:00pm-8:30pm - Sunday thru Thursday (Friday and Saturday OFF)
What You’ll Do
This is NOT a passive customer service role.
This is consultative, relationship-driven inside sales in a high-volume call environment.
You will:
- Take inbound & outbound calls from individuals seeking treatment
- Build trust quickly in emotionally sensitive conversations
- Use strong objection-handling skills
- Guide prospective clients toward next steps in the admissions process
- Maintain accurate records in Salesforce & EMR systems
- Work closely with Admissions to convert leads into successful enrollments
- Hit performance goals while maintaining empathy and professionalism
Every conversation counts.
**IN PERSON - this is Not a Remote role**
Who We’re Looking For
Top performers from:
- Inside sales
- Call centers
- Retail sales
- Hospitality
- Customer-facing roles
- High-volume service environments
You are:
- Goal-driven and competitive
- Comfortable working toward metrics and performance expectations
- Confident redirecting conversations
- Resilient under pressure
- Naturally persuasive but empathetic
- Motivated by both impact and advancement
Experience in behavioral health is helpful - but not required.
**IN PERSON - this is Not a Remote role**
Career Growth
High performers move into our Admissions Coordinator (Inside Sales) role.
We promote from within. If you bring the performance, we bring the opportunity.
What You Get
- $20/hour starting pay
- Medical, Dental & Vision Insurance
- PTO + Paid Holidays
- 401(k) with Company Match
- Mission-driven, high-impact work environment
- Real opportunity for advancement
Requirements
- High school diploma or GED
- Proven sales or customer service experience with measurable success
- Ability to work scheduled shifts (including a weekend day)
- Strong verbal and written English communication skills
- Professionalism in high-stress conversations
Successful completion of a pre-employment background and drug screen (including THC/marijuana) is required.
If you want a role where:
You compete
You convert
You grow
Your work truly matters
Apply today and turn conversations into life-changing decisions.