Production Quality Engineer

Job Req ID: 29463

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities:

IQC & Schedule Management

• Lead technicians to execute incoming quality control (IQC) for raw materials and components and verify material specifications to ensure compliance.
• Manage IQC input/output schedules to optimize inspection efficiency and meet production timelines.
• Create, update, and maintain Standard Inspection Procedures (SIP).

Material Exception & Failure Analysis

• Handle material quality issues and exceptions, managing the containment and disposition of non-conforming materials.
• Conduct preliminary failure analysis (FA) on materials, collect background data, and assist suppliers in Root Cause Analysis (RCA).
• Assist in resolving material quality issues escalated from the server production lines.

Supplier Quality Management & Cross-Functional Support

• Provide timely feedback on quality issues to supplier quality windows and track/review corrective action reports (CAR/8D).
• Conduct supplier audits (QPA/QSA) and provide counseling or technical guidance when necessary.
• Collaborate with buyers to provide technical support and material quality evaluations.

Data Analysis & Record Maintenance

• Review and analyze IQC team inspection data and KPIs to drive continuous improvement and meet department goals.
• Review, maintain and analyze quality issue reports and inspection records.

Qualifications:

• Supplier Quality Engineer (SQE) and/or Incoming Quality Engineer (IQE) Experience: Ideally candidate possess a minimum of 3 years of experience in supplier quality management within computer manufacturing, electronics manufacturing, and/or Incoming Quality Control (IQC) materials inspection.
• Education Background: Bachelor’s Degree in Quality, Electrical Engineering (EE), Mechanical Engineering (ME), or a related field. Candidates with relevant certifications and extensive working experience in the Electrical & Electronic Industry will also be considered.
• Proficiency in Computer and Office Applications: Demonstrate advanced proficiency with personal computers (PC) and standard office software (e.g., Microsoft Office Suite), including data analysis and report generation will be advantage.
• Multilingual Communication Skills: Ideally candidate who fluent in English, Malay and Chinese being highly advantageous, to facilitate effective communication with diverse internal and external stakeholders.
• Strong Analytical and Problem-Solving Skills: Apply robust 8D analytical skills to identify root causes of quality issues, implement corrective actions, and drive continuous improvement initiatives to enhance production quality.
• Knowledge of Quality Management Systems: Familiarity with ISO 9001, ISO 14001, ISO 13485 standards and other relevant quality management systems (QMS) is highly advantage, ensuring adherence to international best practices in quality assurance.
• Ability to Train and Mentor: Capability to effectively train junior technicians and share expertise, fostering a culture of quality and continuous learning within the team.
• Experience in System Assembly: Ideally candidate with experience in L6 to L10 System Assembly is highly desirable and advantage.
• Professional skills in System Level Components: Preferable with exposure to areas such as CPU, memory, HDS, GPU, cable, PCBA materials, plastic materials, and mechanical parts, would be an added advantage to the candidate.

Job Summary:

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.